Credit Controller

Lucion Services Group; Manchester; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Hybrid working opportunities

Career development

Competitive salary & benefits

Job summary

Lucion Group is seeking a proactive Group Credit Controller to join our Finance Team in a hybrid role. You will manage customer accounts across several Group companies, driving timely payments and maintaining accurate records while building strong relationships with customers and colleagues.

You will have experience in credit control or debt collection, strong Excel skills, and an eye for detail. The role offers scope to grow across finance functions and contribute to process improvements within

Qualifications

• Previous experience in Credit Control, Debt Collection, Collections, Accounts Receivable or a similar role.
• Strong communication skills and the confidence to have professional conversations about outstanding payments.
• A natural ability to build relationships and handle queries constructively.
• Excellent attention to detail and a commitment to maintaining accurate records.
• Good working knowledge of Excel and finance systems.
• Strong organisational skills, with the ability to prioritise competing demands.
• A proactive, practical and solutions-focused approach.
• A willingness to learn, develop and take on new challenges.
• A positive attitude and a genuine team-player mentality.
• Most importantly, you'll be someone who wants to keep learning, enjoys working collaboratively and is keen to make an impact.

Responsibilities

• Taking ownership of customer accounts across multiple companies within the Group. Driving timely payments by proactively following up outstanding invoices by phone and email. Keeping on top of aged debt and identifying opportunities to reduce overdue balances. Solving problems by investigating and resolving invoice, billing and payment queries.
• Managing payments and reconciliations, including allocating receipts and keeping customer accounts accurate. Building strong relationships with customers and internal teams to resolve issues and keep things moving. Maintaining accurate records and ensuring financial information is up to date. Finding better ways of working by contributing ideas to improve finance processes and procedures. Working as part of the wider Finance Team, gaining insight into other areas of the function and developing your skills along the way.

Skills

Credit control

Debt collection

Accounts receivable

Customer relations

Excel

Tools

Finance systems

Job description

Group Credit Controller Lucion Group | Finance Team Ready to take the next step in your finance career? Are you an experienced Credit Controller or Debt Collector looking for more variety, greater exposure and the opportunity to develop your skills? At Lucion Group, we're looking for a proactive and motivated Group Credit Controller to join our growing Finance Team. This is an exciting opportunity to build on your existing experience, work across multiple businesses and gain a broader understanding of finance within a collaborative and supportive environment. We help organisations create safer, smarter and more sustainable environments. As our Group continues to grow, so does the opportunity for our people to grow with us. If you enjoy building relationships, solving problems and making a real difference to business performance, this could be the perfect next step for you.

What will you be doing?

You'll play a key role in maintaining the financial health of the business, helping ensure payments are received on time while building positive relationships with customers and colleagues.

• Taking ownership of customer accounts across multiple companies within the Group. Driving timely payments by proactively following up outstanding invoices by phone and email. Keeping on top of aged debt and identifying opportunities to reduce overdue balances. Solving problems by investigating and resolving invoice, billing and payment queries.
• Managing payments and reconciliations, including allocating receipts and keeping customer accounts accurate. Building strong relationships with customers and internal teams to resolve issues and keep things moving. Maintaining accurate records and ensuring financial information is up to date. Finding better ways of working by contributing ideas to improve finance processes and procedures. Working as part of the wider Finance Team, gaining insight into other areas of the function and developing your skills along the way.

What are we looking for?

• Previous experience in Credit Control, Debt Collection, Collections, Accounts Receivable or a similar role.
• Strong communication skills and the confidence to have professional conversations about outstanding payments.
• A natural ability to build relationships and handle queries constructively.
• Excellent attention to detail and a commitment to maintaining accurate records.
• Good working knowledge of Excel and finance systems.
• Strong organisational skills, with the ability to prioritise competing demands.
• A proactive, practical and solutions-focused approach.
• A willingness to learn, develop and take on new challenges.
• A positive attitude and a genuine team-player mentality.
• Most importantly, you'll be someone who wants to keep learning, enjoys working collaboratively and is keen to make an impact.

Why join Lucion Group?

Joining Lucion Group means becoming part of a growing business where you can develop beyond your current role and gain valuable experience across different areas of finance.

• Broader experience: Work across multiple Group companies, customer accounts and finance processes.
• Career development: Build on your existing skills and develop a wider understanding of the finance function.
• A supportive team: Work alongside colleagues who value collaboration, knowledge-sharing and continuous improvement.
• Room to grow: Take on new challenges and develop your capabilities as the business evolves.
• Learning opportunities: Expand your knowledge through ongoing development and practical experience.
• Hybrid working opportunities: Benefit from a working arrangement that offers flexibility.
• Competitive rewards: Receive a competitive salary and benefits package.

Ready to make your next move? If you're looking for more than your next Credit Control job and want the opportunity to develop, gain broader experience and grow your career within a supportive, expanding business, we'd love to hear from you. Bring your experience. Build your skills. Grow with Lucion Group.