Group, Conference and Events Sales Executive

Hilton Worldwide, Inc.; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hotel chain in London is looking for a Group, Conference and Events Sales Executive. The role involves maximizing revenue from group reservations and events while ensuring a high level of customer service. Ideal candidates will have experience in sales, strong organizational skills, and an ability to build relationships with clients. Attractive benefits include discounted hotel stays and career development programs.

Benefits

Free and healthy meals when on duty

Personal Development programmes

Discounted hotel nights

Team Member Referral Program

Holiday: 28 days including bank holidays

Discounted dental and health cover

Qualifications

• Good organisational and administration skills.
• Strong customer service skills and a positive attitude.
• Experience in sales and working with guests.

Responsibilities

• Maximise revenue opportunities in group and event sales.
• Manage events schedule to maximise yield.
• Build strong relationships with customers.

Skills

Good organisational and administration skills

Positive attitude and good communication skills

Commitment to delivering a high level of customer service

Confident telephone manner

High level of IT skills

Demonstrated previous experience working in a Sales environment

Tools

Hotel property management systems

Job description

Job Details

Group, Conference and Events Sales Executive (HOT0BZHB)

Work Locations: Hilton London Wembley, Lakeside Way Wembley HA9 0BU

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! What makes Hilton Wembley unique is the sense of belonging and teamwork shared throughout all our departments. This hotel is the #choiceofchampions – one day we are busy looking after a family on vacation visiting London, the next day a world famous sports team or music artist. But every day we are busy creating lasting memories.

A WORLD OF REWARDS

Free and healthy meals when on duty

Grow your Career!

Personal Development programmes designed to support you at every step of your career

A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )

Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

Guest Experience Day 1 night stay with breakfast per year

Team Member Referral Program

High street discounts: with Perks at Work

Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

Discounted dental and health cover

Modern and inclusive Team Member’s areas

What will I be doing?

As Group, Conference, and Events (GCE) Sales Executive, you will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The GC&E Sales Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a Group, Conference, and Events (GC&E) Sales Executive will perform the following tasks to the highest standards:

• Receive and convert incoming enquiries to achieve targets and maximize revenue
• Seek opportunities to increase sales and conversions within the Team
• Manage an events schedule to maximise yield
• Focus on a consistently executed up-selling approach
• Build strong relationships with customers to fully understand their needs
• Arrange and carry out Hotel show rounds
• Ensure the complete administration and execution of all planned events
• Participate in hotel promotional activities

What are we looking for?

A Group, Conference, and Events (GCE) Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Good organisational and administration skills
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Confident telephone manner
• High level of IT skills
• Demonstrated previous experience working in a Sales environment

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of the hotel property management systems
• Demonstrated previous experience working in the Conference and Events function

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.