Group Benefits & Risk Administrator (Hybrid)

Titan Wealth Holdings Limited; United Kingdom; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

Private medical insurance

Company pension

Discretionary bonus

25 days annual leave

Job summary

Titan Wealth Holdings Limited is seeking a Corporate Benefits Administrator to join the Corporate Benefits team. You will support Group Risk and Healthcare schemes, handle client queries, renewals, and data management in a collaborative, fast-paced environment.

You will work closely with consultants, clients and insurers to ensure accurate scheme data and exceptional service delivery. Hybrid working and a comprehensive benefits package are offered.

Qualifications

• Experience in administration or client support role with SLA-driven environment.
• Experience handling data with accuracy and data integrity.
• Ability to prioritise and manage workload effectively.
• Awareness of regulatory principles (e.g. Treating Customers Fairly / Consumer Duty).
• Experience in financial services or insurance is desirable.

Responsibilities

• Be the main contact for clients, addressing day-to-day queries promptly.
• Support renewals: collect/validate data, liaise with insurers, prepare reports.
• Produce and issue annual accounts within agreed timescales.
• Support Group Risk claims/underwriting and liaise with insurers.
• Monitor payments and follow up with clients; assist with invoicing.
• Manage mid-term adjustments for joiners/leavers and keep records up to date.
• Build strong relationships with clients, consultants and insurers.

Skills

Attention to detail

Organisational skills

Clear communication

Problem solving

Excel proficiency

Proactive mindset

Team collaboration

Education

CII qualification (desirable)

Tools

MS Office

Job description

Titan Wealth Holdings Limited is seeking a Corporate Benefits Administrator to join the Corporate Benefits team. You will support Group Risk and Healthcare schemes, handle client queries, renewals, and data management in a collaborative, fast-paced environment.

You will work closely with consultants, clients and insurers to ensure accurate scheme data and exceptional service delivery. Hybrid working and a comprehensive benefits package are offered.