Group Benefits Administrator – Hybrid & Private Medical

Titan Wealth Holdings Limited; Rowberrow; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Hybrid working

25 days Annual Leave

Employer pension (7.5% employer)

Private medical insurance

Discretionary performance relatedbonus

Employee Assistance Programme

2 volunteering days per year

Job summary

Titan Wealth Holdings Limited is seeking a Corporate Benefits Administrator to join the growing Corporate Benefits team. You will support Group Risk and Healthcare schemes, serve as a point of contact for clients, and help with renewals, data integrity, and invoicing in a fast-paced environment.

The role emphasizes accuracy, collaboration with consultants and insurers, and the ability to manage multiple client requirements while meeting deadlines.

Qualifications

• Experience in an administration or client support role.
• Experience working to deadlines/SLA-driven environments.
• Strong stakeholder management skills (internal and external).
• Experience maintaining accurate records and ensuring data integrity.
• Ability to prioritise and manage workload effectively.
• Awareness of regulatory principles (e.g. Treating Customers Fairly / Consumer Duty).

Responsibilities

• Act as a key point of contact for clients, handling day-to-day queries in a professional and timely manner.
• Support the renewal process, including collecting and validating membership data, liaising with insurers for quotations, and preparing draft reports.
• Produce and issue annual accounts accurately and within agreed timescales.
• Support Group Risk claims and underwriting processes, liaising with insurers and stakeholders.
• Monitor outstanding payments and proactively follow up with clients.
• Assist with invoicing and mid-term adjustments across schemes.
• Maintain accurate and up-to-date records across internal systems.

Skills

High attention to detail

Organisational skills

Clear communication

Structured problem-solving

Excel

MS Office

Ownership & accountability

Collaborative teamwork

Education

CII qualification desirable

Tools

MS Office

Excel

Job description

Titan Wealth Holdings Limited is seeking a Corporate Benefits Administrator to join the growing Corporate Benefits team. You will support Group Risk and Healthcare schemes, serve as a point of contact for clients, and help with renewals, data integrity, and invoicing in a fast-paced environment.

The role emphasizes accuracy, collaboration with consultants and insurers, and the ability to manage multiple client requirements while meeting deadlines.