Grounds & Siting Manager

Haven Holidays; Bognor Regis; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

50% off on-park dining

Haven Holidays 20% discount

Free access to facilities

Retail discounts

Job summary

Haven Holidays in Bognor Regis is seeking a Grounds & Siting Manager to lead our energetic facilities team. You’ll drive high standards in grounds maintenance and caravan siting, manage resources and safety, and inspire your team to deliver exceptional guest experiences.

This full-time role offers a clear leadership path, a bonus up to 10% annually, training opportunities, and a supportive environment where you can shape the look and feel of our parks while ensuring compliance and efficiency.

Qualifications

• Proven leadership in grounds/maintenance roles.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment with attention to detail.
• Exceptional customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience budgeting and financial management.
• Flexible to work evenings, weekends and holidays.

Responsibilities

• Lead and motivate the team to deliver excellent service and meet targets.
• Maximise guest experience and maintain surrounding grounds.
• Monitor performance, coach, and conduct reviews.
• Manage scheduling, budgets, and resources.
• Ensure health and safety compliance.
• Resolve operational issues swiftly.
• Support training and development programs.

Skills

Team leadership

Budgeting

Health & safety

Customer service

Communication

Multitasking

Attention to detail

Job description

Employer: Haven. Advertised by inploi, which runs Haven's careers site.

Position: Grounds & Siting Manager

Type: Full-Time / Permanent

Bonus: Up to 10% Annual Bonus

Join our One Great Team here at Haven as a Grounds & Siting Manager! Step into a role where you’ll make a real impact on our guests experience and the beauty of our surroundings.

As the Grounds & Siting Manager, you'll be at the heart of an energetic Facilities team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll be the driving force behind exceptional grounds maintenance and caravan siting activity, continuously improving our operations, and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.

Key Responsibilities

Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.

Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.

Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.

Resource Management: Overseeteam scheduling, budgets, and resources to maximise efficiency and meet business needs.

Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.

Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.

Training and Development: Supportteam development through ongoing training, mentoring, and creating growth opportunities.

Requirements

• Proven experience in roles such as Head Groundsman, Garden & Grounds Manager, or a similar leadership position within facilities or maintenance.


• Strong leadership and communication skills.


• Ability to work in a fast-paced environment while maintaining attention to detail.


• Exceptional customer service and problem-solving abilities.


• Knowledge of health and safety regulations.


• Strong organisational and multitasking skills.


• Experience in budgeting and financial management.


• Flexibility to work evenings, weekends, and holidays.

What We Offer

• An inclusive, supportive work environment.


• Comprehensive training and ongoing support.


• Career development opportunities, including fully funded qualifications.


• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.

For support or adjustments during the application, contact us at:[e-mail]