Grocery & Online Orders Champion - Flexible Hours

Waitrose & Partners; Thanet District; On-site; GBP 19,000 - 23,000; Full time

Job summary

Waitrose & Partners in Thanet District is seeking a Supermarket Assistant to help deliver exceptional service to customers across the store.

You’ll handle stock replenishment, online order fulfilment, and maintain a safe, tidy shop floor while supporting the wider team. A friendly, flexible attitude and interest in food trends will help you excel in this role.

We value communication and teamwork, offering a supportive partnership culture with a focus on customer satisfaction.

Qualifications

• Communication skills to enable you to work effectively as part of a team and with our customers.
• Experience in a customer-facing role is welcomed.
• Up-to-date knowledge and strong interest in food and drink trends.
• Flexible approach to support the whole branch.

Responsibilities

• Stock replenishment - ensuring shelves are full and products are in the right place for customers.
• Fulfilling online customer orders ready for our drivers to deliver to customers' doors.
• Reducing wastage by following product due diligence and markdowns.
• Working with the wider shop team to support when needed including checkout support and Click & Collect orders.
• Maintain a safe and tidy working environment with general shopkeeping tasks.

Skills

Communication

Teamwork

Customer service

Job description

Waitrose & Partners in Thanet District is seeking a Supermarket Assistant to help deliver exceptional service to customers across the store.

You’ll handle stock replenishment, online order fulfilment, and maintain a safe, tidy shop floor while supporting the wider team. A friendly, flexible attitude and interest in food trends will help you excel in this role.

We value communication and teamwork, offering a supportive partnership culture with a focus on customer satisfaction.