Flexible Supermarket Assistant — Customer Service & Food

Waitrose & Partners; Ramsgate; On-site; GBP 19,000 - 23,000; Full time

Job summary

Waitrose & Partners in Ramsgate is seeking a friendly Supermarket Assistant to deliver partner-led service and a passion for food that keeps customers returning. You will help maintain shelves, fulfil online orders, and support the shop team across tasks to ensure smooth operations and a great customer experience.

The role emphasises teamwork, strong communication, and flexible hours to support the branch’s needs and respond to customer demand in store and online.

Qualifications

• Experience in a customer-facing role is welcomed.
• Up-to-date knowledge and strong interest in food and drink trends.
• Flexible approach to support the whole branch.

Responsibilities

• Stock replenishment to keep shelves full and correctly placed.
• Fulfilling online orders for Click & Collect and home delivery.
• Reduce wastage through due diligence and ok markdowns.
• Support checkout and assist with Click & Collect and other customer orders.
• Maintain a safe, tidy working environment and general shopkeeping duties.

Skills

Communication skills

Team collaboration

Customer service

Job description

Waitrose & Partners in Ramsgate is seeking a friendly Supermarket Assistant to deliver partner-led service and a passion for food that keeps customers returning. You will help maintain shelves, fulfil online orders, and support the shop team across tasks to ensure smooth operations and a great customer experience.

The role emphasises teamwork, strong communication, and flexible hours to support the branch’s needs and respond to customer demand in store and online.