Graduate Operations Executive, MARTIN RANDALL TRAVEL

Guardian Jobs; Chiswick; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Pension contribution

Health insurance

Travel insurance

Museum membership

Training and development opportunities

Job summary

Martin Randall Travel is seeking an Italian/German-speaking Graduate Operations Executive to join the UK operations team in Chiswick, London. The role involves booking hotels, transport, restaurants, and activities, coordinating with suppliers, briefing tour leaders, and handling client inquiries.

You will support budgeting, data updates, and site visits, with travel in the UK and overseas. Location: Chiswick, London.

Qualifications

• Fluent English (spoken and written) and Italian and/or German.
• University degree (or equivalent).
• Interest in arts and culture with attention to detail.

Responsibilities

• Book hotels, transport, restaurants, and visits; coordinate with ground handlers, museums, guides, and venues.
• Brief tour leaders, prepare documents, and respond to client queries.
• Assist with budgeting, database and website updates, and program administration.
• Attend client events, conduct site inspections, and support festivals with artist contracting and logistics.

Skills

Italian

German

English fluency

Education

University degree

Job description

Italian/German-speaking Graduate Operations Executive for Martin Randall Travel

https://www.martinrandall.com/work-for-us

Martin Randall Travel is one of the most innovative travel companies in the world. We are looking for a bright and enthusiastic graduate to join our Operations team working on our many and varied tours and music festivals. This is a stimulating role and would suit someone who is client-focused, good at detail, has an interest in the arts, and is prepared for some travel, in the UK and overseas.

Fluency in Italian and/or German is essential.

The role

• Booking hotels, transport (flights, trains, coaches), restaurants, visits. Collaborating with suppliers (ground handlers, museums, box offices, local guides, private homes, gardens, archaeological sites, churches, wine producers). Briefing the tour leaders; compiling their documents; giving feedback. Assisting with client queries and special arrangements. On our music festivals: contracting artists, sourcing venues, chartering ships, dealing with lighting technicians and caterers. Costing tours; keeping to budget. Updating our database; working with our website. Keeping reading lists, background information, and online resources up to date. Proofing client documents, brochure text and website content. Attending client events and tour managing; travelling to inspect prospective hotels and to attend trade fairs.

Requirements

• Excellent spoken and written English, to fluent standard. University degree (or equivalent). Fluent Italian and/or German. Spanish is a further advantage.
• Efficient and flexible with proven ability to work to deadlines and pay attention to detail.
• Knowledge of, and genuine interest in, the arts (classical music, art, architecture, archaeology).
• Must have right to live and work in the UK.

Location: Chiswick, London. Full time in the office for an induction period, and minimum three days in the office following that.

Hours: Full time, Monday to Friday.

Contract: Permanent, subject to a probationary period.

Salary: £30,000 per annum plus benefits, including 22 days annual leave (plus bank holidays), museum membership, training and development opportunities, pension contribution and health and travel insurance.

Start date: October 2026.

Closing date: 11 September 2026.