Senior Touring specialist - Manchester

C&M Travel Recruitment Ltd; Manchester; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Hybrid working

Bonuses

Career progression

Job summary

SENIOR BUSINESS TRAVEL CONSULTANT – MUSIC & ENTERTAINMENT is a Manchester-based role with a salary up to £35,000 plus benefits. You will manage complex itineraries for music and entertainment tours, using Galileo or Amadeus, and work in an office with hybrid flexibility after probation.

You should have strong experience in business or music touring travel, excellent ticketing skills, and the ability to adapt to changing client needs. A client-focused, proactive approach is essential.

Qualifications

• Strong business travel or music touring travel experience.
• Excellent Galileo or Amadeus knowledge.
• Strong ticketing and reissuing experience.
• GDS group travel experience would be an advantage.
• Excellent customer service and relationship-building skills.

Responsibilities

• Booking complex worldwide travel including flights, hotels, car hire and rail.
• Managing travel for music, entertainment and touring clients and groups.
• Changing and amending itineraries, including ticketing and reissuing.
• Problem solving and managing last-minute travel changes.
• Providing a high level of customer service and building strong relationships with tour managers and travel managers.
• Taking ownership of issues and seeing them through to resolution, even when plans change at short notice.

Skills

Music touring travel experience

Customer service excellence

Flexible shifts

Tools

Galileo

Amadeus

Job description

Senior Business Travel Consultant – Music & Entertainment

Manchester | Up to £35,000 + benefits | Galileo or Amadeus | Office/Hybrid

An exciting opportunity has arisen to join a growing Travel Management Company specialising in travel for clients across the music and entertainment industry.

I’m looking for an experienced Touring Travel Specialist, Senior Business Travel Consultant, Business Travel Consultant, Corporate Travel Consultant or Groups Flights Specialist who has experience managing travel for production, entertainment or music touring clients. You’ll work on dedicated accounts, arranging complex worldwide travel and building strong relationships with your clients.

Senior Business Travel Consultant duties

• Booking complex worldwide travel including flights, hotels, car hire and rail
• Managing travel for music, entertainment and touring clients and groups
• Changing and amending itineraries, including ticketing and reissuing
• Problem solving and managing last-minute travel changes
• Providing a high level of customer service and building strong relationships with tour managers and travel managers
• Taking ownership of issues and seeing them through to resolution, even when plans change at short notice

Experience required

• Strong business travel, corporate travel or music touring travel experience
• Excellent Galileo or Amadeus knowledge
• Strong ticketing and reissuing experience
• GDS group travel experience would be an advantage
• Excellent customer service and relationship-building skills
• A flexible approach to working hours is essential. This is not a typical 9–5 corporate travel role — client and touring requirements can change at short notice and shifts may occasionally overrun. The priority is making sure the travel arrangements are fully taken care of.

Additional information

• Working between 8.30am and 6.30pm on a small shift pattern:
• Flexibility is essential, as shifts can sometimes overrun depending on what is happening with clients and tours. You’ll need to be comfortable doing what is required to get the job done rather than simply finishing when your scheduled shift ends.
• Up to £35,000 salary plus excellent benefits, bonuses and incentive payments
• Good opportunities for career progression
• The opportunity to work with major names across the music and entertainment industry and manage travel for tours around the world
• Office-based initially, with hybrid working available following successful completion of a 3-month probation period

If you’re an experienced Touring Specialist, Business Travel Consultant, Senior Business Travel Consultant, Corporate Travel Consultant or Group Air Specialist with strong GDS and ticketing experience, I’d love to hear from you.