Graduate Operations Coordinator

Confidential; Greater London; On-site; GBP 27,000 - 33,000; Full time

Job summary

EMJ is seeking an Operations Coordinator to ensure the smooth daily running of the Operations department at our London office. You will coordinate people, processes and systems to support staff and deliver elevated service levels to customers.

Reporting to the Operations Manager, you will handle admin tasks, reception duties, stock inventories, and ad-hoc operational projects while maintaining a proactive, highly organized approach.

Qualifications

• Strong organisational and time management skills.
• Ability to multitask and meet deadlines.
• A proactive and hands-on attitude.
• Confident with IT systems (Outlook, Excel).

Responsibilities

• Ensure the day-to-day running of the Operations department is smooth.
• Resolve all Operations Helpdesk requests quickly and effectively.
• Maintain a high level of organisation to ensure a Gold Medal Winning office environment.
• Support Operations Executives and Operations Manager.
• Perform weekly stock inventories on office consumables and report stock levels.
• Act as EMJ receptionist for guests and interview attendees.
• Handle admin tasks including post and deliveries and keeping consumables topped up.
• Drive efficiency and cost savings through accurate reporting.
• Assist with ad-hoc Operational tasks and events.

Skills

Organisational skills

Time management

Multitasking

Proactive attitude

IT systems (Outlook, Excel)

Job description

To coordinate people, processes, systems and resources so that employees can do their jobs effectively and customers receive an elevated level of service. The role supports the business to continue operating as it continues to scale up.

What You'll Do

• Ensure the day-to-day running of the Operations department is smooth.
• Resolve all Operations Helpdesk requests quickly and effectively.
• Ensure a Gold Medal Winning office environment - ensuring a high level of organisation is maintained.
• Support Operations Executives and Operations Manager.
• Perform weekly stock inventories on office consumables - reporting stock levels and orders.
• Act as EMJ receptionist for all guests - including interview attendees.
• Admin tasks - collecting and distributing post and deliveries, ensuring consumables are collected and kept topped up.
• Drive efficiency and cost savings through accurate reporting.
• Assist with ad-hoc Operational tasks and events including Quarterly planning, Christmas party and Summer Ball.

Who You Are

• Previous experience in an operational/administrative environment (desirable but not essential)
• Strong organisational and time management skills.
• Ability to multitask and meet deadlines.
• A proactive and hands-on attitude.
• Confident with IT systems (Outlook, Excel etc)

Key Information

• Salary: £30,000
• Reports to: Operations Manager
• Hours: 8.30am - 5pm, Mon-Fri
• Working pattern: This role is based onsite, 5 days a week, in our London Office
• Location: This role is based onsite in our London/Moorgate office

About EMJ

EMJ's purpose is to elevate the quality of healthcare globally, by supporting all healthcare professionals with free and easy access to medical journals and lifelong learning opportunities. We do this to create Gold Medal Winners, enabling healthcare professionals to become the best versions of themselves. Similarly we equip our employees with all the skills, tools and knowledge they need to be in the top 10% of what they do and create Gold Medal Winners in the company.

At EMJ, we believe in

• Taking care of your own: We all need to be proactive and responsible for our own actions. This will lead to an inspiring place to work that we are all proud of.
• Going the extra mile: Always give your best performance, this will create a team that is different to anything else, full of hard working, gold medal winners.
• Entire buy in: Everyone has loyalty to our vision, values, culture, and the long-term goals of EMJ. We are committed to doing so in a positive and passionate way.

Find out more and at EMJ.