Graduate IT Support Analyst - Hybrid

Ashdown Group; England; Remote; GBP 25,000 - 30,000; Full time

Job summary

A leading IT company is seeking a Computer Science or Cyber Security Graduate for a 1st line support role. This home-based position involves providing client support across Greater London, focusing on troubleshooting hardware and software issues. Ideal for an ambitious graduate eager to develop their career in IT, the role offers a competitive salary of up to GBP30,000 plus benefits.

Benefits

Pension

25 days holiday

Qualifications

• Graduate in Cyber Security or IT-related subject.
• Familiar with Microsoft technologies including Office 365 and SharePoint.
• Ambitious, pro-active, and personable.

Responsibilities

• Providing 1st line support to SME clients across Greater London.
• Troubleshooting hardware and software issues.
• Responding to client support requests.

Skills

Troubleshooting

Client Support

Microsoft Office 365

SharePoint

Education

Degree in Cyber Security

Degree in IT-related subject

Job description

An exciting opportunity for a Computer Science or Cyber Security Graduate looking for their first role within the IT industry. Working within a small but dedicated MSP you will be providing 1st line support to the company s SME clients across the Greater London area under the guidance and support of the senior management team. The position is homebased with travel to clients in Central London three or four days a week.

This role would be ideal for a Graduate who is ambitious, pro-active, and personable. You will have studied Cyber Security or an IT related subject at university and will be familiar with Microsoft technologies including Office 365 and SharePoint.

The initial focus of this role will be troubleshooting 1st line hardware and software issues, resolving desktop issues and responding to client support requests. This is the perfect entry level role for someone keen to enhance their skills and develop their career in the IT sector.

Salary on offer for the role is up to GBP30,000 plus pension with 25 days holiday.