Graduate IT Support Analyst - Hybrid

Ashdown Group; Abingdon; Remote; GBP 30,000; Full time

Job summary

An exciting opportunity for a Cyber Security or IT graduate to start their career in IT. You'll provide 1st line support from home with travel to clients in Central London three or four days a week, enhancing your skills under the guidance of senior management. The role comes with a salary of up to £30,000 and additional benefits.

Benefits

25 days holiday

Pension

Qualifications

• Graduate with knowledge in Cyber Security or IT.
• Familiar with Microsoft technologies.
• Ambitious, pro-active, and personable.

Responsibilities

• Providing 1st line support to clients across Greater London.
• Troubleshooting hardware and software issues.
• Responding to client support requests.

Skills

Microsoft Office 365

SharePoint

Education

Degree in Cyber Security or IT related subject

Job description

An exciting opportunity for a Computer Science or Cyber Security Graduate looking for their first role within the IT industry. Working within a small but dedicated MSP you will be providing 1^st line support to the company’s SME clients across the Greater London area under the guidance and support of the senior management team. The position is homebased with travel to clients in Central London three or four days a week.

This role would be ideal for a Graduate who is ambitious, pro-active, and personable. You will have studied Cyber Security or an IT related subject at university and will be familiar with Microsoft technologies including Office 365 and SharePoint.

The initial focus of this role will be troubleshooting 1^st line hardware and software issues, resolving desktop issues and responding to client support requests. This is the perfect entry level role for someone keen to enhance their skills and develop their career in the IT sector.

Salary on offer for the role is up to £30,000 plus pension with 25 days holiday.