Graduate IT Service Operations Specialist

Laing O'Rourke; Dartford; On-site; GBP 22,000 - 30,000; Full time

Job summary

Laing O'Rourke is launching an Early Talent Graduate Development Programme in Dartford. This role supports IT service operations, maintains infrastructure stability, and helps graduates gain practical experience while earning professional accreditation.

The programme fosters networking, development across disciplines, and exposure to diverse projects, shaping future leaders in construction and engineering.

Qualifications

• Degree in information technology or related field is preferred.
• Awareness of ITIL best practices is beneficial.
• Willingness to learn in a fast paced graduate programme.

Responsibilities

• Support complex IT infrastructure and business performance.
• Assist in IT Service Operations and ticket management.
• Contribute to Change Management and Governance activities.
• Support weekly operational metrics and reporting.

Skills

ITSM

Teamwork

Education

Information Technology

Computer Science

Management Information Systems

Business Management

Tools

ServiceNow

Active Directory

Identity management tools

Job description

Laing O'Rourke is launching an Early Talent Graduate Development Programme in Dartford. This role supports IT service operations, maintains infrastructure stability, and helps graduates gain practical experience while earning professional accreditation.

The programme fosters networking, development across disciplines, and exposure to diverse projects, shaping future leaders in construction and engineering.