Graduate HR Advisor

TN United Kingdom; Manchester; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a dynamic HR professional to join their innovative team. This role offers a unique opportunity to work closely with clients, providing essential documentation advice and ensuring compliance with employment law. With a focus on organization and attention to detail, you will thrive in a fast-paced environment, gaining invaluable experience in HR consultancy. As you navigate through various client interactions, you will enhance your communication skills and build lasting relationships. This position promises strong career progression within a supportive and engaging workplace, making it an ideal starting point for HR graduates eager to make an impact.

Benefits

Perkbox Discounts

Pension Plan and Life Insurance

Profit Share Scheme – Annual Bonus

Day off on your Birthday

Free Breakfast every Monday

Drinks on the last Friday of each month

25 Days Annual Leave + Bank Holidays

Qualifications

• Strong understanding of employment legislation and policy requirements.
• Ability to create and review HR documentation for compliance.

Responsibilities

• Create and maintain employment documentation tailored to client needs.
• Liaise with clients to provide personalized HR advice and support.

Skills

Employment Law Knowledge

Organizational Skills

Professional Communication

Attention to Detail

Education

CIPD Qualification

Degree in Human Resources

Tools

SharePoint

Successflow

Advice

Job description

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Portfolio is proud to represent our client, one of the fastest-growing HR Consultancy businesses globally. As a leading technology provider, they are transforming the world of work in HR and health and safety, helping businesses manage their daily operations, reduce administrative burdens, and grow their bottom line.

We are seeking a HR / CIPD / Employment Law professional to join our team, providing clients with documentation advice. You will conduct phone and Teams calls with business owners, offering advice on HR documentation such as employment contracts, letters, policies, and employee guidance. You may need to create policies and documents ensuring legal compliance and protection for both employer and employee. This role offers excellent exposure to HR issues in a diverse and fast-paced environment, so organization and attention to detail are essential. It is an excellent opportunity for a HR / CIPD Graduate to kick-start their career with strong progression pathways within Human Resources. If you hold the relevant qualifications, please apply today, and we’ll be in touch!

Job Purpose

The primary focus of this role is to create, update, maintain, and review employment documentation for our clients.

Job Overview

This is a busy, fast-paced position within Employment Consultancy Services. The successful candidate should have a good understanding of Employment Legislation, especially relating to policy wording and requirements, with a focus on attention to detail and excellent customer service skills.

Day-to-Day Responsibilities

1. Create client documentation tailored to client needs, ensuring relevance of policies and procedures.
2. Review existing client documentation for employment law compliance and grammatical accuracy, making necessary corrections.
3. Liaise with clients via phone, draft new documents, and address queries appropriately.
4. Provide a personalized, client-focused approach, building relationships and enhancing the client experience, ensuring exceptional service at every interaction.
5. Engage clients continuously with provided documentation, ensuring acceptance and understanding, especially regarding employee relations.
6. Guide clients through their online portal.
7. Collaborate with Digital Field Consultants and handle related queries.
8. Manage workload effectively, adhering to deadlines and KPI/SLA targets.
9. Maintain quality standards and instructions for work output.
10. Stay updated on products and services to promote referrals and engagement, aiding retention.
11. Record work accurately using computer systems like Advice, SharePoint, and Successflow.
12. Verify client details in the database.
13. Participate in team meetings, including mornings, evenings, and weekend training or development days.
14. Maintain a tidy and organized workspace.
15. Complete required E-learning sessions.
16. Assist with training new team members.

What You Bring to the Team

• Knowledge of employment law.
• Ability to prioritize tasks and work under pressure to meet deadlines.
• Excellent professional communication skills, especially over the phone.
• Strong organizational skills.
• Accuracy in presenting information.
• Ability to interact effectively with people at all levels.

Benefits

• Perkbox Discounts
• Pension Plan and Life Insurance
• Profit Share Scheme – Annual Bonus
• Day off on your Birthday
• Free Breakfast every Monday and Drinks on the last Friday of each month
• 25 Days Annual Leave + Bank Holidays