Graduate Entry-Level: Support Analyst

JR United Kingdom; Bristol; Hybrid; GBP 28,000 - 31,000; Full time

Job summary

A leading company is looking for a Support Analyst to join their dynamic team in Bristol. You'll troubleshoot customer issues in the SaaS sector and help improve system performance. The role offers comprehensive training and clear pathways for career progression, making it ideal for graduates eager to grow their skills.

Benefits

Comprehensive training and mentoring

Opportunities for industry-recognized certifications

Clear career progression with reviews

Qualifications

• Degree in Maths, Economics or similar field.
• Strong A-Level results required.
• Passion for high-quality service.

Responsibilities

• Troubleshoot and resolve customer queries and technical issues.
• Provide advice on system functionalities for users.
• Help customers configure the system to meet their business needs.

Skills

Problem-solving

Communication

Team-focused

Education

Degree (2:1 or above) in an analytical field

Strong A-Level results

Job description

Graduate Entry-Level: Support Analyst, Bristol

Client:

WeAreAspire

Location:

Bristol, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

Job Description:

Exciting Career Opportunity! Join Our Growing Team as a Support Analyst!

Location: Bristol, UK (Hybrid role - Office-based with some travel to customer sites)

Salary: £28,500 (rising to £30,500 after training period)

Are you ready to take on a new opportunity and solve technical problems in the world of SaaS and insurance? We're looking for a Support Analyst to join a motivated team!

What You'll Do:

• Troubleshoot and resolve customer queries and technical issues
• Provide advice on system functionalities for users
• Help customers configure the system to meet their business needs
• Build professional relationships through ongoing support
• Work with internal teams to test and improve system performance
• Structured career path with regular feedback and clear targets
• Opportunities for growth into Senior or Lead Analyst roles
• Early responsibility for mentoring colleagues

Who We're Looking For:

• A degree (2:1 or above) in an analytical field (e.g., Maths, Economics)
• Strong A-Level results
• Excellent problem-solving and communication skills
• Ability to quickly learn new technologies
• Team-focused with a passion for high-quality service

Training & Growth:

• Comprehensive initial training and mentoring
• Opportunities for industry-recognised certifications
• Work with a motivated team
• Clear career progression with reviews
• Salary £28,500, rising to £30,500 after training

Ready to grow and make an impact? Apply now to start your journey!

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We Are Aspire Ltd is a Disability Confident Committed employer.