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Graduate Entry-Level: Support Analyst

JR United Kingdom

Bournemouth

Hybrid

GBP 28,000 - 31,000

Full time

2 days ago
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Job summary

Join a leading company as a Support Analyst in Bournemouth, where you'll tackle technical challenges in SaaS and insurance. Offering a strong support structure, initial training, and a clear career path, this hybrid role invites you to work directly with clients while developing your analytical skills. Perfect for recent graduates aiming to grow in a dynamic environment with ongoing mentoring and advancement opportunities.

Benefits

Comprehensive initial training and mentoring
Opportunities for industry-recognised certifications
Clear career progression with performance-based reviews

Qualifications

  • Degree (2:1 or above) in an analytical field.
  • Strong A-Level results.
  • Excellent problem-solving and communication skills.

Responsibilities

  • Troubleshoot and resolve customer queries and technical issues.
  • Provide advice on optimising system functionalities.
  • Help customers configure the system to meet business needs.

Skills

Problem-solving
Communication
Team-focused

Education

Degree in an analytical field (e.g., Maths, Economics)
Strong A-Level results

Job description

Graduate Entry-Level: Support Analyst, Bournemouth

Client:

WeAreAspire

Location:

Bournemouth, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

Job Description:

Exciting Career Opportunity! Join Our Growing Team as a Support Analyst!

Location: Bournemouth, UK (Hybrid role - Office-based with some travel to customer sites)

Salary: £28,500 (rising to £30,500 after training period)

Are you ready to take on a new opportunity and solve technical problems in the world of SaaS and insurance? We're looking for a Support Analyst to join a strong and motivated team.

What You'll Do:
  • Troubleshoot and resolve customer queries and technical issues
  • Provide advice on optimising system functionalities for users
  • Help customers configure the system to meet their specific business needs
  • Build professional relationships by offering ongoing support
  • Work with internal teams to test and enhance system performance
  • Structured career path with regular feedback and clear targets
  • Opportunities for growth into Senior or Lead Analyst roles
  • Early responsibility for mentoring and guiding colleagues
Who We're Looking For:
  • A degree holder (2:1 or above) in an analytical field (e.g., Maths, Economics, etc.)
  • Strong A-Level results
  • Excellent problem-solving and communication skills
  • Ability to quickly learn and apply new concepts in technology
  • Team-focused with a passion for delivering high-quality service
Training & Growth:
  • Comprehensive initial training and close mentoring
  • Ongoing opportunities for industry-recognised certifications
  • Work with a motivated and focused team
  • Clear career progression with performance-based reviews
  • Salary £28,500, rising to £30,500 after training period

Ready to join a company where you can grow and make a real impact? Apply now to start your journey!

#SupportAnalyst #CareerOpportunity #SaaS #Technology #SoftwareIndustry #BournemouthJobs #GraduateJobs #CareerGrowth #HybridRole #Hiring #NewJob

We Are Aspire Ltd are a Disability Confident Committed employer.

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