Graduate Content Designer

Wise; London Borough of Hackney; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Stock grant

Great offices

Global team

Job summary

Wise in London is recruiting a Graduate Content Designer to join the Design team and help shape the information customers need to use Wise effectively. You will work with product designers, researchers, engineers and product managers on real customer problems, rotating between teams for 12 months and then 10 months more, with support and feedback throughout the programme.

The 22-month programme ends with a permanent role.

Qualifications

• Be able to start a full-time graduate role in London in September 2027.
• Graduate in 2026 or 2027, recently graduated, or taking first steps into design.
• No prior content design experience required; you should be curious and eager to learn.
• Able to adapt language to the audience and explain decisions clearly.

Responsibilities

• Design clear, useful content that helps people use Wise.
• Turn complicated ideas, processes and financial information into understandable content.
• Work with designers, researchers, engineers and product managers to shape customer experiences.
• Develop your craft with feedback and collaboration over the programme.

Skills

Curious about people

Clear writing

Open to feedback

Collaborative

Job description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

We’re looking for a recent graduate to join our Design team in London as a Graduate Content Designer.

Content designers help make products easier to understand and use. We think about what customers need to know and do, then shape the information, structure and words that help them move forward. That creates better experiences for customers and helps more people use Wise successfully.

You could be involved in helping someone understand why their transfer is delayed, making it easier to open an account, explaining a complicated financial concept, or working with others to design a new feature.

There’s no single route into content design. You might think of yourself as a writer or designer, or have studied something like English literature, law, history, linguistics or psychology. Subjects that involve understanding people, language, evidence or complex ideas.

What matters is that you enjoy figuring out what people need to know and do, and finding the clearest way to help them do it.

You’ll join Wise’s mission to build an open, fair and human financial system, because people without borders need money without borders.

About the graduate programme

You’ll learn alongside experienced Content Designers and work closely with Product Designers, Researchers, Engineers, Product Managers and other Wisers.

For your first 10 months, you’ll join one of our product teams and work on real customer problems. You’ll then rotate into a different team for 12 months, giving you the chance to build new skills and experience a different part of Wise.

At the end of the 22-month programme, you’ll move into a permanent role.

You won’t be expected to know everything from day one. You’ll have support from experienced Content Designers, regular feedback and plenty of opportunities to develop your craft.

You’ll also have flexibility in how and where you work. We understand everyone needs a little something different - so we’ll do our best to make it happen, but we recommend coming to the office as much as possible in your first few months.

Throughout the programme, you’ll:

get to know our customers and understand the problems they’re trying to solve

design clear, useful content that helps people use Wise

work with designers, researchers, engineers and product managers to shape customer experiences

turn complicated ideas, processes and financial information into something people can understand

use research, data and feedback to improve your work

develop your skills in content design, product thinking and collaboration

Qualifications

You need to:

be able to start a full-time graduate role in London in September 2027

be early in your career — graduating in 2026 or 2027, recently graduated, or taking your first steps into design

You don’t need to have studied or worked in content design before. We’re looking for people who are curious, thoughtful and excited by solving problems through content.

care about the details, while considering how they fit into the bigger customer journey

want to test your assumptions and learn from research, data and feedback

can explain the thinking behind your decisions

enjoy collaborating with others and are open to feedback

can write clearly and precisely, adapting your language to the situation and audience

You’ll enjoy this role if you:

are curious about people — what they need, how they think and what helps them make decisions

Additional Information

What you get back:

Have a real impact. Solve real customer problems

Lots of team activities

Salary of £40,000 plus a $9,600 new hire stock grant and then $4,800 annualised stock grant

Fun offices with social activities

Be part of a global team with a global mindset

If you have examples of work where you’ve used content to solve a problem, we’d love to see them.

This could be UX writing, websites, university work, personal projects or anything else that shows how you think about content and make complex information clearer.

If you do share examples, tell us who the work was for, how you approached the problem, the decisions you made, what you learned and the impact of your work.

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.