Design & Research Operations Graduate

Wise; London Borough of Hackney; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Real impact

Team activities

Stock grants

Global team

Job summary

Wise in London is seeking a Design & Research Operations Graduate to join the central team and work closely with multidisciplinary product teams, shaping initiatives that improve design talent, delivery and culture.

You’ll be mentored by multiple Design & Research Operations team members, with quarterly focus areas and room to grow as you help define your scope and contribute to Wise's mission to build an open, fair, and human financial system.

Qualifications

• Graduating in 2026 or 2027 from a relevant degree.
• Able to start full-time from September 2027 and eligible to work in London.
• Passionate about design, human behavior, psychology, or project/program management.
• Track record of identifying inefficiencies and driving positive change.

Responsibilities

• Operational support: help execute design leadership visions and coordinate across teams.
• Program management: end-to-end program delivery across design, research, and cross-functional teams.
• Capability building: drive team maturity and improve efficiency by introducing new practices or training.

Skills

Design management

Project management

Operations experience

Design mindset

Education

Design/Design Management or related degree

Job description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

We’re looking for a Design & Research Operations Graduate to join our Design & Research Operations team in London. While you’ll learn and work within this central team, you’ll also partner closely with multidisciplinary product teams, shaping initiatives that improve design talent, delivery & culture.

You’ll be part of Wise’s global mission to build an open, fair, and human financial system. Because people without borders need money without borders.

Your mission:

You'll be mentored by several Design & Research Operations team members at Wise, collaborating with other Wisers and fellow grads on cross-functional projects. We plan our focus areas every quarter, and your mission will be mapped out with your lead. You’ll have plenty of room to grow and help to define your scope.

Here’s how you’ll contribute:

• Operational support: Help execute Design leadership visions and keep day-to-day community operations running smoothly by setting up collaborative initiatives, coordinating across teams, and gathering feedback on impact
• Program management: Support end-to-end program delivery across the design community (e.g., coordinating global product feature rollouts across design, research, and cross-functional teams).
• Capability building: Support the drive for overall team maturity and continuous improvement by identifying opportunities, introducing new practices or training, and boosting the design community's efficiency.

Qualifications

What does it take? These things are a must:

• You are graduating in 2026 or 2027 from a Bachelors or Masters degree in Design/Design Management, Project/Program Management, Creative Production, Operations, Organisational Psychology or similar.
• You are able to start a full time graduate job in September 2027 and are eligible to work in London
• You are passionate about design, human behavior, psychology, or project/program management, with an interest in improving how design communities operate.
• You have atrack record of identifying inefficiencies and taking initiative to drive positive change or optimize processes during university, personal projects, or extracurriculars.

And this would be great, but aren’t essential:

Familiarity with foundational agile concepts, project organization, or structured problem-solving methods

Additional Information

What you get back:

Have a real impact. Solve real customer & colleague problems

Lots of team activities

Salary of £40,000 per annum plus a $9,600 new hire stock grant and then $4,800annualised stock grant

Fun offices with social activities

Be part of a global team with a global mindset

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We’re proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs .