GP Receptionist

The Limes; Walkden; On-site; GBP 14,000 - 17,000; Part time

Job summary

The Limes Medical Centre in Walkden is seeking a Medical Receptionist to join our friendly team. The role is 15 hours per week, 1:30pm-4:30pm Monday to Friday, with flexibility to cover holidays and sickness.

You will handle patient registrations, manage records, answer calls during busy periods, process prescription requests, and support KPI targets. GP receptionist experience and EMIS Web familiarity are preferred.

Qualifications

• Prior experience as a GP receptionist or in a medical setting is preferred.
• Basic IT literacy is required.

Responsibilities

• Manage patient records and registrations.
• Handle a high volume of patient calls and booking appointments.
• Process repeat prescription requests accurately.
• Scan, file, read-code and upload clinical/administrative documents.

Skills

Communication

Organisational

Tools

EMIS Web

Job description

We are a friendly, supportive GP practice based in Walkden, currently looking to recruit a Medical Receptionist to join our friendly team, 15 hours per week, 1:30pm-4:30pm Monday-Friday (flexibility will be required to work additional hours to cover for holidays and sickness). The role involves a blend of administrative and front-line patient support duties within a General Practice (GP) setting. Key responsibilities include:

• Patient Records Management: Summarising and maintaining accurate and up-to-date patient records.
• Registration: Handling new patient registrations
• KPI Monitoring: Supporting the achievement of Key Performance Indicators (KPIs), including QOF (Quality and Outcomes Framework) and Local and Direct Enhanced Service (LES and DES) targets.
• Patient Interaction: Managing high volumes of incoming patient calls, particularly during busy morning hours, providing support, information, and booking appointments.
• Prescription Requests: Processing repeat prescription requests in a timely and accurate manner.
• Document Management: Scanning, filing, read-coding and uploading clinical and administrative documents to patient records.
• Previous experience as a GP receptionist or in a similar medical setting preferred
• Basic IT skills, with experience using EMIS Web preferred

At The Limes Medical Centre, we are proud of our dedicated and experienced team. Our surgery is led by three GP clinical Partners who work together to ensure the highest standard of care for our patients. In addition to our three clinical partners we have a Senior Practice Nurse, HCA and Student Nurse Associate. The day-to-day operations of the surgery are managed by our Practice Manager and Deputy Practice Manager who ensures a friendly, welcoming and professional atmosphere for both staff and our patients. Supporting our operations, we have a team of 8 skilled administrative and reception staff members. Their training, efficiency, and commitment are vital to the seamless running of our practice. We are proud to serve a patient population of 4900 here at The Limes Medical Centre