GP Practice Front Desk & Admin Coordinator

Hyde PCN; Greater London; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Training opportunities

Flexible working hours

Job summary

Healthy Hyde PCN is seeking a Receptionist & Administrator to provide professional front-desk and administrative support across the Primary Care Network. You will manage patient enquiries, appointments and communications, ensuring data accuracy and confidentiality.

The role requires strong organisational skills, familiarity with NHS systems, and a collaborative approach to work with GP practices and PCN teams. Training and flexibleHours are provided to meet service needs.

Qualifications

• Experience in a receptionist/administrative role, ideally in healthcare.
• Strong communication and interpersonal skills.
• Good organisational skills with attention to detail.
• Competent in standard office software and IT systems.
• Knowledge of clinical systems (e.g. EMIS, SystmOne) is an advantage.

Responsibilities

• Act as first point of contact for patients and visitors, delivering courteous, professional service.
• Book, amend and manage patient appointments and referrals.
• Maintain patient records in line with NHS data protection requirements.
• Coordinate with GP practices and PCN staff to support service delivery.
• Ensure GDPR compliance and information governance standards.

Skills

Reception experience

Communication skills

Organisation

IT literacy

EMIS knowledge

Education

GCSE English & Maths

Tools

EMIS

Job description

Healthy Hyde PCN is seeking a Receptionist & Administrator to provide professional front-desk and administrative support across the Primary Care Network. You will manage patient enquiries, appointments and communications, ensuring data accuracy and confidentiality.

The role requires strong organisational skills, familiarity with NHS systems, and a collaborative approach to work with GP practices and PCN teams. Training and flexibleHours are provided to meet service needs.