GP Medical Secretary: Efficient Typing & Referrals

Weavers Medical; Kettering; On-site; GBP 18,000 - 24,000; Full time

Job summary

Weavers Medical in England is seeking a Medical Secretary to provide general secretarial support to doctors and health professionals, including word processing and audio typing, with related clerical tasks. You will handle referrals, prepare letters, upload to Choose and Book, manage patient queries, maintain filing systems, and support the secretarial team across busy clinics.

Experience with NHS processes, medical terminology, and good English is preferred; the role requires discretion,

Qualifications

• Acceptable basic GCSEs or equivalent including C or above in English Language and Maths
• Good English written and spoken
• Knowledge of medical terminology
• Mature outlook
• Windows experience, Microsoft knowledge
• Knowledge of medical terminology (duplicate)

Responsibilities

• Provide efficient audio, copy typing and word processing for GPs and health professionals; type letters and patient referrals; complete referral forms and upload to Choose and Book
• Deal with patient queries regarding referrals (NHS or private) and follow up with hospitals as required
• Expedite referrals as requested by GPs
• Process requests for to whom it may concern letters
• Establish and maintain filing and administrative systems for easy, secure access
• Maintain the computer clinic system accurately and securely
• Receive and sort incoming clinical mail according to protocols
• Action incoming mail per protocols
• Assist with gathering statistics/referral information
• Provide cover for secretarial team during sickness/leave
• Process referrals: complete Choose and Book forms, upload referrals, type referrals (handwritten or audio) and dispatch via email/fax/post
• Handle patient queries and forms; take calls; route for GP review/signature
• Sort and scan incoming clinical mail for appropriate action
• General admin tasks and ad hoc duties as needed
• Adhere to health, safety, fire safety and equality policies

Skills

Willingness to learn

Able to communicate appropriately

Ability to learn new skills quickly

Reliable and team player

Up the pace when necessary

Question and problem solving

Tools

Windows experience

Microsoft Office

Job description

Weavers Medical in England is seeking a Medical Secretary to provide general secretarial support to doctors and health professionals, including word processing and audio typing, with related clerical tasks. You will handle referrals, prepare letters, upload to Choose and Book, manage patient queries, maintain filing systems, and support the secretarial team across busy clinics.

Experience with NHS processes, medical terminology, and good English is preferred; the role requires discretion,