Governance Support Officer

Close Brothers.; Greater London; Hybrid; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Private medical

Discounted health checks

Stakeholder pension contribution

Gym discounts

Cycle to work scheme

Purchase additional holiday

Job summary

Close Brothers invites applications for a governance-focused administrative role supporting the Commissions Manager and Governance team. You will assist with commission calculations, reporting, and control framework embedding while engaging with stakeholders across Sales, Finance and Risk.

The role emphasizes auditable reporting, risk management, and regulatory compliance with a hybrid working pattern in a UK-based environment.

Qualifications

• Experience in governance and financial controls oversight.
• Experience in commissions management is beneficial.
• Good MS Excel skills.
• Ability to engage with stakeholders at all levels.
• Knowledge of risk management would be advantageous.
• Ability to produce auditable MI and monthly reporting.

Responsibilities

• Assist with commission calculation, validation and reporting.
• Assist with control framework design and embedding.
• Produce auditable MI for senior and executive stakeholders, including monthly reporting to Sales, Finance, and Group Reward.
• Act as interface between Governance, Risk, Finance, Operations and Sales ensuring incentive design is controlled and evidenced.
• Prepare packs and minutes for commissions and incentives committees.
• Deputise for the Commissions Manager and represent Commissions in meetings and projects.
• Ensure Governance and Compliance requirements are adhered to and regulatory reporting standards are met.
• Manage risk registers and follow up outstanding actions.
• Demonstrate knowledge of risk management and conduct risk.

Skills

Pivot tables

VLOOKUP

Stakeholder engagement

Analytical thinking

Time management

Data interpretation

Problem solving

Self-motivation

Meeting deadlines

Tools

MS Excel

Commissions systems

Job description

Join the Close Brothers Asset Finance (CBAF) Team where you will work closely with the Commissions Manager, and provide administrative and analytical support across the Governance team. The role has a particular focus on the CBAF commission schemes, ensuring payments are managed accurately and in line with internal policies, controls and regulatory requirements. Working as part of the divisional governance team, our ideal new team member will have previous experience in governance and financial controls oversight, with any experience in commissions management being highly beneficial. Good MS Excel skills and the ability to effectively engage with stakeholders of all levels is also essential. RESPONSIBILITIES

• Assist with commission calculation, validation and reporting
• Assist with control framework design and embedding
• Produce auditable MI for senior and executive stakeholders, including monthly reporting to stakeholders such as Sales, Finance, and Group Reward
• Act as a key interface between Governance, Risk, Finance, Operations and Sales, ensuring incentive design and execution is appropriately controlled, challenged and evidenced
• Prepare packs and minutes for various incentives committees and meetings, including, but not limited to, Sales & Incentives Working Group and Steering Committee
• Deputise for the Commissions Manager if required, and represent Commissions in various meetings and projects
• Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required.
• Management of risk registers, including actively following up outstanding actions A proven ability to develop strong working relationships with key operational colleagues including senior management, as well as compliance and risk officers
• Some knowledge of risk management with a broad familiarity with Operational and Conduct Risk
• Good knowledge and ideally experience of MS Excel, including basic functions such as pivot tables and Vlookups
• An analytical, methodical and resourceful approach to problem solving
• Demonstrated ability to meet deadlines, being self-motivated with excellent time management skills
• An ability to interpret data, adapting and responding to change
• An excellent history of high quality personal performance and a desire to exceed expectations

IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE:

• Knowledge of commissions systems
• Strong level of product (Asset Finance) and technical knowledge
• The ability to troubleshoot common problems
• Experience in an operational based environment preferred
• The ability to liaise with senior business stakeholders up to ExCo level At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.

Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.

The company Close Brothers is a UK specialist banking group providing lending and deposit taking. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange. Our specialist lending and deposit solutions include:

• Commercial: Offers specialist and predominantly secured lending principally to the SME market.
• Retail : Provides intermediated finance through motor dealers, motor finance brokers and insurance brokers, and savings products for individuals and corporates.
• Property: Offers residential development finance to established UK property developers, funding for commercial properties, and bridging and refurbishment loans.

At Close Brothers, we are here to help people and businesses thrive over the long term. Through our deep sector knowledge and expertise, focus on delivering excellent and specialist service, and strength of established relationships, we support our customers through the cycle. Our values of deep expertise, consistent service and long-term relationships embody our distinctive culture and customer-centric approach. We also recognise our responsibility to help address the social, economic and environmental challenges facing our businesses, employees and customers, now and into the future.

• Private medical Discounted health checks Stakeholder pension contribution Gym discounts Cycle to work scheme Gym discounts Purchase additional holiday