Governance, Assurance & Process Lead

CUPONING PULICIDAD S.L.; Bradford; Hybrid; GBP 43,000 - 54,000; Full time

Job summary

An established industry player in the water utility sector is seeking a Governance, Assurance & Process Lead to enhance their Central Control team. This exciting role involves developing governance frameworks, managing compliance, and influencing stakeholders to ensure effective service delivery. With a focus on continuous improvement and best practices, you will play a key role in shaping the future of water management in Yorkshire. Join a forward-thinking organization that values innovation and offers extensive development opportunities while serving over 5.4 million people. If you're ready for a rewarding challenge, apply today!

Benefits

Annual Performance Related Bonus

Attractive Pension Scheme

Development Opportunities

25 Days Annual Leave

Life Assurance Cover

Health Cash Plan Scheme

Critical Illness Insurance

Gym Membership Discounts

Cycle to Work Scheme

Retail Savings Scheme

Qualifications

• Experience in governance, assurance, and process management.
• Strong influencing and stakeholder management skills.

Responsibilities

• Develop strategy for policy ownership and governance.
• Manage compliance and conduct audits and analyses.

Skills

Risk Management

Compliance

Business Process Mapping

Stakeholder Management

Data Analysis

Communication Skills

Education

Professional Qualifications in Risk or Compliance

Tools

Microsoft Office

Data Reporting Platforms

Job description

Company description:

Water Utility Company based in Yorkshire region of England.

Job description:

Governance, Assurance & Process Lead

Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:

Salary & Benefits

We offer a competitive salary from £43,003 - £53,754 per annum depending on experience.

• Annual performance related bonus (£1000 maximum bonus opportunity for the performance year)
• Attractive pension scheme (up to 12% company contribution)
• Development opportunities in line with the Governance, Assurance & Process Lead progression plan
• 25 days annual leave plus bank holidays – plus an extra wellness day!
• Life assurance cover of 4 times pensionable salary
• A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
• Retail savings scheme
• Online GP service, cycle to work scheme, gym membership discounts and many more!

Location: Bradford – with hybrid working, a mix of office and home working, with 2-3 days in the office per week.

Work type: Permanent, full-time, 37 hours per week, Monday – Friday.

Role overview: We have an exciting opportunity for a Governance, Assurance & Process Lead to join our Central Control team within the Customer Experience (CX) business unit at Yorkshire Water. This role involves helping Yorkshire Water provide the best service to our customers. Could this be you?

About Yorkshire Water:

We serve over 5.4 million people in Yorkshire, ensuring access to clean, safe drinking water and effective wastewater management. We also look after communities, protect the environment, and plan for Yorkshire’s water needs today and in the future. With new legislation, significant investments, and evolving customer expectations, this is an exciting time for the water industry.

Role responsibilities:

• Developing strategy and framework for policy ownership, change requests, and governance within Central Control.
• Implementing a robust governance framework, including policies, processes, and procedures.
• Managing governance and compliance, influencing stakeholders, and ensuring consistent, auditable processes.
• Leading governance meetings, managing compliance, and conducting audits and root cause analyses.
• Tracking compliance, reporting to senior stakeholders, and proposing mitigation strategies.
• Supporting the development and governance of an Incident Management System.
• Conducting benchmarking and sharing best practices within and outside the water industry.

Required skills and qualifications:

• Relevant experience and professional qualifications in risk, compliance, business process mapping, or business architecture.
• Strong influencing, coaching, and stakeholder management skills.
• Excellent communication, presentation, and report writing skills.
• Proficiency in Microsoft Office and data reporting platforms.
• Ability to analyze data and provide meaningful insights.
• Experience supporting change and embedding a positive culture.
• Full UK driving license with fewer than 6 points.

Desirable skills:

• Proven track record in quality assurance and risk management.
• Leadership and coaching abilities.
• Experience in a regulated or commercially oriented environment.

We support flexible working patterns and job share options to help balance work and home life. If you have accessibility needs, please include this in your application for adjustments.

If you have a strong background in governance, assurance, and process management and are looking for a rewarding challenge, apply today to join Yorkshire Water.

Application process:

Apply online before the closing date: 14th May 2025. Successful candidates will undergo pre-employment checks, including a Basic Disclosure and possibly security vetting. Our roles are accessible to all, and adjustments are available upon request.

No agencies please.