Golf Shop Assistant

Royal Automobile Club of Victoria; Torquay; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a purpose-driven organization as a Golf & Sport Attendant at RACV Torquay. This full-time role involves delivering exceptional customer service, managing golf operations, and assisting with event coordination. Ideal candidates will have experience in golf operations and a RSA certificate, alongside a passion for service excellence.

Benefits

Discounts on RACV products & resorts

Uniform

Parking onsite

Qualifications

• Experience in golf course operations or retail environment.
• Knowledge of golf rules and etiquette essential.
• Ability to work a rotating roster, including weekends.

Responsibilities

• Manage bookings and enquiries for members and guests.
• Assist players with tee-off preparations.
• Coordinate and maintain golf carts and sport hire equipment.

Skills

Customer Service

Communication

Time Management

Education

Responsible Service of Alcohol (RSA) Certificate

Tools

Microsoft Office

MiClub

Job description

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Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

At RACV Torquay, situated at the start of Victoria’s Great Ocean Road and famous surf coast,enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.

About the Opportunity

An exciting opportunity has arisen for a Golf & Sport Attendantto join the team and perform golf & sport operations duties, assisting players to check in, prepare for tee off to play the course and working in the golf retail shop.

This is a Full time position.

This could be just the right role for you?

Reporting to the Assistant Golf Operations Manager, you will deliver exceptional customer service to our members, guests and the general public. Our team are highly service orientated, engaged and professional. Royal Pines operates 7 days week and our team work a weekly rotating roster. Your key responsibilities for the role include:

• Managing members, guests and general public bookings & enquiries
• Welcome players & guests with a smile & provide assistance in preparation for tee off
• Coordinate, issue, clean, drive & maintain golf carts
• Coordinate, issue & maintain sport hire equipment
• Assist with course marshalling, driving range operations and organising golf events
• Assist in the golf shop to open and close, retail purchases & merchandising of stock
• Demonstrating a sound knowledge of golfing rules and operations

What you’ll need to be successful

• Experience in golf course operations or golf & sport retail environment
• Knowledge of golf course operations, rules & etiquette, essential
• Responsible Service of Alcohol (RSA) Certificate, essential
• Strong computer skills in Microsoft Office & MiClub, an advantage
• Excellent communication, customer service & interpersonal skills to build a rapport with members & guests
• Effective time management, positive attitude, attention to detail and work well in a team environment
• Excellent grooming & personal presentation
• Full availability and flexibility to work a weekly rotating roster,including weekends & public holidays

We are Offering

• Full time opportunity
• Discounts on RACV products & resorts
• Uniform
• Parking onsite

The RACV difference

If you’re curious, we’re always looking for the best and brightest minds to come aboard for the journey.

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Applicants for this role, will also be required to provide evidence that they have a current Working With Children Check or willing to obtain a Working With Children Check.

Submit your CV via the link below.

How to apply:

• Click Apply Now and log in to your Candidate Profile
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  • Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

    Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in theJob Task Analysis - Leisure Attendant

    and whether any reasonable adjustments may be required.