Golf Shop Attendant

Royal Automobile Club of Victoria; Torquay; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a purpose-driven team at the Royal Automobile Club of Victoria as a Golf & Sport Attendant in stunning Torquay. This role includes assisting guests and managing golf operations in a vibrant environment. Ideal for those passionate about customer service and sports, with opportunities for growth and a supportive team culture.

Benefits

Discounts on RACV products & resorts

Uniform provided

Parking onsite

Qualifications

• Experience in golf course operations or golf & sport retail environment required.
• Strong computer skills in Microsoft Office & MiClub advantageous.
• Full availability and flexibility to work a rotating roster including weekends.

Responsibilities

• Managing bookings & enquiries, assisting players for tee off.
• Coordinate golf carts and sport hire equipment.
• Assist in the golf retail shop opening and closing.

Skills

Customer service

Communication

Teamwork

Education

Responsible Service of Alcohol (RSA) Certificate

Tools

Microsoft Office

MiClub

Job description

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• Competitive Hourly Rate + Penalties | Discounts on RACV products and resorts

Great things start here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

At RACV Torquay, situated at the start of Victoria’s Great Ocean Road and famous surf coast,enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.

About the Opportunity

An exciting opportunity has arisen for a Golf & Sport Attendantto join the team and perform golf & sport operations duties, assisting players to check in, prepare for tee off to play the course and working in the golf retail shop.

This could be just the right role for you?

Reporting to the Assistant Golf Operations Manager, you will deliver exceptional customer service to our members, guests and the general public. Our team are highly service orientated, engaged and professional. Royal Pines operates 7 days week and our team work a weekly rotating roster. Your key responsibilities for the role include:

• Managing members, guests and general public bookings & enquiries
• Welcome players & guests with a smile & provide assistance in preparation for tee off
• Coordinate, issue, clean, drive & maintain golf carts
• Coordinate, issue & maintain sport hire equipment
• Assist with course marshalling, driving range operations and organising golf events
• Assist in the golf shop to open and close, retail purchases & merchandising of stock
• Demonstrating a sound knowledge of golfing rules and operations

What you’ll need to be successful

• Experience in golf course operations or golf & sport retail environment
• Knowledge of golf course operations, rules & etiquette, essential
• Responsible Service of Alcohol (RSA) Certificate, essential
• Strong computer skills in Microsoft Office & MiClub, an advantage
• Excellent communication, customer service & interpersonal skills to build a rapport with members & guests
• Effective time management, positive attitude, attention to detail and work well in a team environment
• Excellent grooming & personal presentation
• Full availability and flexibility to work a weekly rotating roster,including weekends & public holidays

We are Offering

• Competitive hourly rate + penalties weekends & public holidays
• Discounts on RACV products & resorts
• Uniform
• Parking onsite

The RACV difference

If you’re curious, we’re always looking for the best and brightest minds to come aboard for the journey.

Application process

You can learn more about the RACV at careers.racv.com.au

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Submit your CV via the link below.

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