Golf Retail Supervisor — Lead Service & Career Growth

The Belfry Hotel and Resort; Sutton Coldfield; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Mental health support

Funded counselling

Life assurance

24/7 GP access

Health cash plans

Menopause support

Wagestream

Cycle-to-Work

Discounted gym memberships

Free onsite parking

Complimentary meals during shifts

Job summary

The Belfry Hotel & Resort in Sutton Coldfield is seeking a Retail Supervisor for our Golf Shop. You will lead the golf retail operation, deliver an exceptional check-in and shopping experience, and maximise revenue streams with a strong emphasis on service quality.

We value experienced golf retail leaders, a customer-first attitude, and the ability to coach a busy team. The role includes development opportunities and extensive staff benefits, with a competitive base salary.

Qualifications

• Experienced in golf retail and leading a team within a busy retail environment.
• Strong customer service and communication skills.

Responsibilities

• Lead by example to deliver outstanding golf retail service and guest satisfaction.
• Oversee inventory and stock replenishment for the golf shop.
• Handle guest inquiries and manage daily retail operations of the shop.
• Coordinate with golf academy for after-sales and custom fit services.
• Develop corporate merchandise and collaborate with sales teams.

Skills

Golf retail experience

Job description

The Belfry Hotel & Resort in Sutton Coldfield is seeking a Retail Supervisor for our Golf Shop. You will lead the golf retail operation, deliver an exceptional check-in and shopping experience, and maximise revenue streams with a strong emphasis on service quality.

We value experienced golf retail leaders, a customer-first attitude, and the ability to coach a busy team. The role includes development opportunities and extensive staff benefits, with a competitive base salary.