Gold Sales Assistant

Hatton Garden Metals; Camden Town; On-site; GBP 21,000 - 26,000; Full time

Job summary

Hatton Garden Metals is seeking a confident, friendly Gold Sales Assistant to join the team in London’s jewellery district. You will engage customers by phone and face-to-face, driving sales of investment gold coins and bars and supporting the Gold Coin & Bar Department to reach targets.

Full training provided; knowledge of coins is advantageous. A strong team player with excellent communication and meticulous attention to detail is essential to maintain accuracy and security in handling

Qualifications

• Knowledge of coins and numismatics would be advantageous, although full training will be provided.
• Jewellery industry experience is preferential
• Strong team player with excellent communication
• Meticulous attention to detail when handling, packing and dispatching gold coins and bars
• Ability to follow established procedures and processes
• Organised, reliable and committed to maintaining high standards of accuracy and security.

Responsibilities

• Engage with customers over the phone and in person to drive sales.
• Support the Gold Coin & Bar Department and achieve departmental targets.
• Maintain high standards of service and customer engagement.

Skills

Coins & numismatics

Jewellery industry

Team player

Communication

Attention to detail

Procedures

Organised & reliable

Security awareness

Job description

Supporting the work of the Jeweller since 2006

About Us

Hatton Garden Metals is one of the UK’s leading gold dealers, specialising in buying gold and silver and selling investment bullion. We have built a strong reputation for trust, transparency and exceptional customer service.

The Role

Hatton Gaden Metals are looking for a confident, friendly and enthusiastic Gold Sales Assistant to join our team selling investment gold coins and bars. The successful candidate will enjoy engaging with customers both over the phone and face-to-face, with a passion for sales and delivering excellent customer service. The role will involve supporting our Gold Coin & Bar Department, driving sales and working towards achieving departmental targets.

• Knowledge of coins and numismatics would be advantageous, although full training will be provided.
• Jewellery industry experience is preferential
• Strong team player with excellent communication
• Meticulous attention to detail when handling, packing and dispatching gold coins and bars
• Ability to follow established procedures and processes
• Organised, reliable and committed to maintaining high standards of accuracy and security.

About You

The ideal candidate will enjoy speaking with customers over the phone, thrive on interacting with people and be excited to join a friendly, fast-paced office environment where teamwork and excellent customer service are key.

Competitive