Sales Assistant

Cookson Precious Metals Ltd; Greater London; Presencial; GBP 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Monthly bonus

Employee Assistance Programme

Up to 34 days’ paid leave

Pension scheme with 8% company match

Big discounts on company products

No weekend working

Descripción de la vacante

Cooksongold, based in Hatton Garden, London, is recruiting a Sales Assistant to join our friendly team at the Hatton Garden Store. You’ll be the face of the store, providing reliable, knowledgeable service, offering advice on our products and ensuring customers have everything they need.

You’ll support counter sales, Click & Collect orders, stock delivery, and learn about our latest jewellery tools and technology during demonstrations to customers.

Formación

• Previous experience in a customer-facing role.
• Experience within the jewellery industry is advantageous.
• Desire to deliver excellent customer service and go the extra mile.

Responsabilidades

• Giving expert advice to customers at the Sales Counter.
• Preparing and processing Click & Collect orders.
• Serving Click & Collect customers.
• Assisting with delivery and stock control duties.
• Demonstrating jewellery tools and technology to customers (Laser Welders, CNC Cutters/Engravers, etc.).

Conocimientos

Customer-facing

Jewellery knowledge

Team player

Descripción del empleo

Sales Assistant

Hatton Garden, London

About Us

We are Cooksongold, the UK's largest one-stop shop for the jewellery maker, and we’ve been proudly supporting jewellers across the country since 1918, with everything from precious metals to jewellery tools. We form part of HM Precious Metals, one of Europe's largest refiners and processors of precious metals.

The Role

We are currently looking to recruit a confident Sales Assistant to join our friendly team at our thriving Hatton Garden Store. You will be the face of the store, delivering a reliable and friendly service to our customers, offering advice and expertise on our range of products and ensuring our customers have everything they need.

Key responsibilities

• Giving expert advice to customers at the Sales Counter.
• Getting involved with the preparation of Click & Collect orders.
• Serving the Click & Collect customers.
• Getting stuck in with the delivery and helping with other Stock Control-related duties.
• Getting to learn about the latest Technology in Big Tools (we give demonstrations to customers on Laser Welders, CNC Cutters/Engravers and more!).

About you

• Do you love sales and have a passion for Jewellery and/or Jewellery Making?
• Do you like to work as part of a team?
• Then this is the ideal role for you.

To succeed in this role, you will need previous experience in a customer-facing role, experience within the jewellery industry, a desire to deliver excellent customer service and to go the extra mile to get the job done.

Benefits

What we can offer you in return:

• Monthly bonus subject to sales targets being achieved
• Employee Assistance Programme, with free access to a GP, counselling & legal advice for you and your household
• Up to 34 days’ paid leave per year (after 2 years’ service and including bank holidays)
• A generous Pension Scheme, employee contributions are matched by the company up to 8%
• BIG discounts on company products - everything from precious metals to tools
• No weekend working

Hours of work

Our working week totals 37.5 hours per week, Monday - Friday, 08:30-16:45, with a 45-minute unpaid break.

Other organisations may call this role Retail Sales Advisor, Retail Sales Assistant, Jewellery Sales Advisor, Jewellery Store Assistant, or Jewellery Sales Assistant.

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