Global Wholesale Account Executive (EMEA & APAC)

ERDEM; Greater London; On-site; GBP 32,000 - 42,000; Full time

Job summary

ERDEM is seeking a Wholesale Account Executive to drive day-to-day wholesale execution across EMEA and APAC, from showroom orders through delivery, invoicing and payment follow-up. You will manage showroom contacts, reconcile orders and coordinate logistics to keep commitments on track.

The role requires 2+ years in wholesale or account management within luxury fashion, strong Excel and English fluency, and experience with JOOR or Zedonk is a plus.

Qualifications

• 2+ years in wholesale, sales administration or account management within luxury or premium fashion.
• Strong understanding of the wholesale order lifecycle: entry, delivery, returns, invoicing and payment follow-up.
• Organised, proactive and detail-oriented with ability to manage multiple accounts and deadlines.

Responsibilities

• Act as a key day-to-day contact for assigned wholesale accounts.
• Manage client requests with clear follow-up on reorders, cancellations, swaps, returns and documentation.
• Own seasonal order administration from showroom to shipment; validate orders and pricing.
• Maintain accurate order books and account records.
• Track orders and delivery flow against agreed windows; resolve shipping issues.
• Work with Finance on invoices, pro-forms, credit notes and balances; monitor aged receivables.
• Chase due payments and support account reconciliations; escalate risks as needed.
• Monitor sell-through and stock; coordinate reorders, RTVs and end-of-season actions.
• Maintain weekly reporting across orders, shipments, receivables and payments.
• Support showroom campaigns with order capture, folio prep and follow-up.
• Partner with Logistics, Finance, Merchandising and Marketing for launches and activations.
• Maintain client master data and terms across JOOR/Zedonk and internal trackers.

Skills

Wholesale experience

Account management

Excel proficient

Fluent English

Cross-functional coordination

Attention to detail

Tools

JOOR

Zedonk

Job description

ERDEM is seeking a Wholesale Account Executive to drive day-to-day wholesale execution across EMEA and APAC, from showroom orders through delivery, invoicing and payment follow-up. You will manage showroom contacts, reconcile orders and coordinate logistics to keep commitments on track.

The role requires 2+ years in wholesale or account management within luxury fashion, strong Excel and English fluency, and experience with JOOR or Zedonk is a plus.