Global VAT Programs Lead for Account Health

AMAZON UK; Greater London; On-site; GBP 120,000 - 160,000; Full time

Job summary

Amazon UK is seeking a Senior Program Manager to lead the VAT Health initiative, driving complex, cross-functional programs across 12+ countries and multiple VP-level organizations. You will act as the connective tissue between Tax, Accounting, Finance Operations and FinTech, influencing outcomes through data-driven insights and stakeholder alignment.

You will build standardized SOPs, governance structures, and scalable mechanisms to improve VAT account health, balancing competing priorities and

Qualifications

• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
• Experience using data and metrics to determine and drive improvements.
• Knowledge of general AI tools.
• Bachelor's degree in finance, accounting or related field.
• 5+ years program management experience.

Responsibilities

• Lead global programs to improve indirect tax account health, including development of VP-level goals, KPI frameworks, and strategic roadmaps.
• Drive cross-functional working groups spanning Accounting, Indirect Tax Compliance, Finance Operations, Global Tax Data Services, and FinTech.
• Develop and implement standardized operating procedures (SOPs) for VAT account management across global teams, driving adoption across 100+ stakeholders.
• Build governance structures that create clear accountability, eliminate silos, and accelerate decision-making across disparate organizations.
• Identify, quantify, and communicate organizational risks to senior leadership with clear recommendations for resolution or mitigation.
• Drive alignment among competing priorities across multiple time zones and business units through influence, transparency, and strategic escalation.
• Develop data-driven reporting and dashboards that provide actionable insights to leadership for decision-making.
• Lead root-cause analysis of reconciling items and implement scalable mechanisms to address systemic defects.
• Create and maintain program mechanisms (e.g., weekly updates, bi-weekly leadership reviews, working group forums) to drive stakeholder engagement and progress visibility.
• Manage program transitions and stabilization efforts, quickly diagnosing organizational friction points and implementing practical solutions.

Skills

Program management

Data-driven decision making

Strategic leadership

Stakeholder management

Knowledge of AI tools

Education

Bachelor's degree in finance, accounting or related field

Job description

Amazon UK is seeking a Senior Program Manager to lead the VAT Health initiative, driving complex, cross-functional programs across 12+ countries and multiple VP-level organizations. You will act as the connective tissue between Tax, Accounting, Finance Operations and FinTech, influencing outcomes through data-driven insights and stakeholder alignment.

You will build standardized SOPs, governance structures, and scalable mechanisms to improve VAT account health, balancing competing priorities and