Global Tenancy Consultant (EN-JP)

JAC Recruitment (UK) Ltd.; Greater London; On-site; GBP 28,000 - 30,000; Full time

Job summary

JAC Recruitment (UK) Ltd. in London is seeking a Tenancy Consultant to manage all aspects of residential tenancy administration, renewals, compliance, and client support for international corporate clients and Japanese expatriates relocating to the UK.

You will guide landlords and tenants through the tenancy lifecycle, ensure regulatory compliance, and deliver exceptional customer service in both English and Japanese.

Qualifications

• Minimum one year's experience in residential lettings, preferably with international corporate clients.
• Working towards ARLA Propertymark membership, including Level 3 Award in Residential Letting and Property Management.
• Experience delivering high-quality, culturally sensitive service to Japanese corporate clients and senior executives.
• Business-level Japanese language skills.
• English language proficiency at CEFR B1 level or above across reading, writing, speaking, and listening.
• Excellent communication and relationship-building skills.
• Strong administrative and organisational abilities.
• Good working knowledge of Microsoft Office applications, including Excel, Word, and Outlook.

Responsibilities

• Manage residential tenancy administration, renewals, compliance and client support.
• Provide services in English and Japanese to landlords, tenants and corporate clients.
• Support landlords with tenancy renewals, terminations, and property management needs.
• Advise on compliance, tenancy deposit protection, and regulatory requirements.

Skills

Japanese language skills

English language proficiency

Communication skills

Administrative & organisational skills

MS Office proficiency

Education

Level 3 Award in Residential Letting and Property Management

ARLA Propertymark membership pathway

Tools

Excel

Word

Outlook

Job description

JAC Recruitment (UK) Ltd. in London is seeking a Tenancy Consultant to manage all aspects of residential tenancy administration, renewals, compliance, and client support for international corporate clients and Japanese expatriates relocating to the UK.

You will guide landlords and tenants through the tenancy lifecycle, ensure regulatory compliance, and deliver exceptional customer service in both English and Japanese.