Global Student Ambassador - Campus Tours & Outreach

Lancaster University; Lancaster; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Uniform provided

Travel opportunities

Ongoing support

Job summary

Lancaster University is seeking International Student Ambassadors to share personal experiences of studying at Lancaster with prospective overseas students. You will join the External Relations (ER) Events team and help lead campus tours, support recruitment events, and provide market insights across regions.

Full training will be provided and successful candidates join a wider ambassador community. This role is ideal for motivated students passionate about Lancaster University, with strong

Qualifications

• Excellent written and verbal communication and interpersonal skills.
• Strong organisational and time management skills.
• Desire and ability to work both in a team and independently.
• Excellent use of initiative, able to solve problems and think creatively.
• Engaging personality and ability to communicate with a diverse range of people and ages.
• Ability to demonstrate empathy and share personal experience with others.
• Excellent knowledge of Lancaster University, including campus, systems, facilities and student life.

Responsibilities

• Represent Lancaster University to the highest possible standard, engage with prospective students, and be a vital part of our campus community.
• Share positive experiences and enthusiasm for Higher Education and Lancaster University, specifically in your communications with international offer holders, applicants and visitors, and at events and activities throughout the year.
• Act as an Ambassador for the University, promoting its ethos, opportunities and services and enhancing its reputation at events.
• Answer any questions that offer holders and visitors may have professionally and positively and share personal experiences of life in Lancaster.
• Have good knowledge of Lancaster University and be able to share this knowledge with offer holders, applicants and visitors.
• Communicate and engage with offer holders and applicants via a range of platforms, including email, Teams, Unibuddy and social media.
• Support the International Recruitment and Marketing teams by providing key market insights and the creation of region-specific content/marketing materials.
• Support the wider ER Student Ambassador community by assisting with on-campus student recruitment events and activities, e.g. Open Days; Offer Holder Events, Overseas Agent/Fam visits.
• Work as part of a team and lead by example, delivering consistently good service.
• Attend compulsory training and briefing sessions where required.
• Consistently provide great quality campus tours to prospective students and their guests (Optional)
• Support the Outreach team at events such as HE Fairs, UCAS Fairs and School Talks (Optional).
• Support any online events including webinars and live stream tours (Optional).
• Consistently provide high-quality campus tours to prospective students and their guests (Optional)
• Assist with any other duties as may reasonably be required by the Events and Recruitment and Admissions teams.

Skills

Communication

Interpersonal skills

Time management

Teamwork

Independence

Initiative

Public speaking

Empathy

University knowledge

Education

Lancaster University student

Job description

Lancaster University is seeking International Student Ambassadors to share personal experiences of studying at Lancaster with prospective overseas students. You will join the External Relations (ER) Events team and help lead campus tours, support recruitment events, and provide market insights across regions.

Full training will be provided and successful candidates join a wider ambassador community. This role is ideal for motivated students passionate about Lancaster University, with strong