Lancaster Link Student Ambassador

Lancaster University; Lancaster; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Full training

Ongoing support

Travel opportunities

Networking opportunities

Ambassador uniform

Job summary

Lancaster University is looking for enthusiastic Lancaster Link Student Ambassadors to represent the university at former schools or colleges. You will share your own journey from school to university, deliver campus tours, and participate in Q&A sessions with prospective students and their families.

You will join the External Relations events team, supporting Open Days, UCAS events, and online outreach. Full training is provided, and you can travel across the UK for recruitment events.

Qualifications

• Must be a current Lancaster University degree student.
• Previously attended a Lancaster Link School or College.
• Excellent communication and interpersonal skills.
• Strong organisational and time management skills.
• Desirable: experience in customer-facing roles and public speaking.

Responsibilities

• Represent Lancaster University at your former school or college sharing your experiences with pupils and staff.
• Provide authentic perspectives of university life and your journey from school to university.
• Deliver campus tours and engage prospective students and their guests.
• Support events throughout the year, including Open Days and UCAS Fairs.
• Attend compulsory training and briefs and assist with event setup and takedown.

Skills

Communication skills

Interpersonal skills

Time management

Teamwork

Independent work

Public speaking

Education

Current Lancaster University student

Previously attended a Lancaster Link School or College

Job description

As a Lancaster Link (LL) Student Ambassador, you will have the opportunity to represent Lancaster University at your former school or college, using your own experiences to encourage and inspire students to consider Lancaster as a place to study. You will help to build a connection between Lancaster University and your school/college, sharing your journey from school to university and giving prospective students an honest and relatable insight into university life. Many of our LL schools visit the campus throughout the year, bringing groups of students to explore Lancaster University and take part in taster sessions. As an LL Ambassador, you will have the opportunity to deliver tours, take part in Q&A sessions and speak directly to students from your former school. As well as supporting LL activities, you will be part of our wider Student Ambassador community and have opportunities to support University events and activities. This could include sharing your experiences with prospective students, supporting student recruitment events, leading campus tours and engaging with visitors and guests. This role is ideal for students who are passionate about Lancaster University and would enjoy sharing their experiences with students from their former school/college. It is a great opportunity to develop your communication, teamwork and leadership skills, while helping students from your school see what is possible for them beyond school. You will join the External Relations (ER) Events team, who lead activities including Open Days, Offer Holder Events, International Student Arrivals, Campus Tours and online outreach activities. There may also be opportunities to work with other departments across the University on an ad-hoc basis. Successful candidates must be available to: Attend the mandatory training session on Saturday 14th November, 9am-3pm. For informal inquiries, please contact Hayley Brady, Student Staff Manager by emailing: Your Application To apply for this role, you must submit a cover letter that does not exceed 700 words. The cover letter needs to include answers to the following questions:

Cover Letter Questions

• Why do you want to become a Student Ambassador for Lancaster University?
• Can you provide one example, either personal or professional, where you've gained experience suitable for this role?
• What skills or qualities do you possess that you believe will make you an effective Student Ambassador?
• What would you want students at your former school to know about your journey to Lancaster University and your experience here, and why would you be passionate about sharing this with them?

Please consider how you format your cover letter and refer to the job description and person specification below.

Responsibilities

• Represent Lancaster University at your former school or college, sharing your personal journey and experiences of university with pupils and staff.
• Share an authentic and relatable perspective of Lancaster University, including your journey from school or college to university and your experiences of student life.
• Consistently provide great quality campus tours to prospective students and their guests.
• Share positive experiences and enthusiasm for Higher Education and Lancaster University, specifically at events and activities throughout the year.
• Act as an Ambassador for the University, promoting its ethos, opportunities and services and enhancing its reputation at events.
• Answer any questions that visitors may have professionally and positively, and share personal experiences of life in Lancaster.
• Have good knowledge of Lancaster University and be able to share this knowledge with visitors.
• Support and assist at events where required, e.g. Open Days; Offer Holder Events, with set up and set down of equipment for each event.
• Work as part of a team and lead by example, delivering consistently good service.
• Support the Outreach team at events such as HE Fairs, UCAS Fairs and School Talks (Optional)
• Support any online events including webinars and live stream tours (Optional)
• Attend compulsory training and briefing sessions where required.
• Assist with any other duties as may reasonably be required by the recruitment and admissions team.

You are required to submit a cover letter to support your application. Applications without a cover letter will not be considered.

Please note: Unless specified otherwise in the advert wording, this role is only open to individuals living in the UK. Under the terms of this work, we endeavour to provide the advertised number of hours however, hours are not guaranteed and that work may cease if there is a fall in demand. Adverts that display a closing date should be treated as a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment. Share Help and advice on making applications can be found on the Lancaster University Careers pages. Visit

We're looking for enthusiastic and dedicated Lancaster University students who attended one of our selected Lancaster Link schools or colleges and are passionate about sharing their university experience with students at their former school or college. You'll be someone who is confident talking about your own experiences, comfortable engaging with prospective students and their families, and enthusiastic about representing Lancaster University. Most importantly, we're looking for students who genuinely want to encourage students from their school to consider higher education and Lancaster University, and who can bring their own personal journey and perspective to the role. You'll need to be reliable, approachable and able to represent Lancaster University positively. Full training will be provided, so you don't need previous ambassador experience to apply. Even if you don't meet the criteria for all the points below, we would still welcome an application from you. If you have had no prior experience, skills developed in school and in other jobs are quite often transferable, so you don't need to have had direct experience with everything listed below. As well as this, the Student Ambassador Programme is committed to supporting you in your development, therefore, in any areas you are not confident in, we can provide lots of training and support for this!

Education

• You must be registered as a current Lancaster University degree student (Essential)
• Previously attended a Lancaster Link School or College (listed at the end of this advert)

Essential Skills & Abilities

• Excellent communication and interpersonal skills
• Strong organisational and time management skills
• Desire and ability to work both in a team and independently
• Excellent use of initiative, able to solve problems and think creatively
• Engaging personality and ability to communicate with a diverse range of people and ages
• Excellent knowledge of Lancaster University including, campus, systems, facilities and student life

Desirable Skills & Abilities

• Experience of working in a customer-facing environment and providing excellent customer service
• Comfortable with delivering presentations and public speaking, including delivering presentations via online platforms
• Knowledge and ability to use online platforms

Essential Values and Behaviours

• Committed to being a Student Ambassador
• Reliable and punctual
• Respectful of other Student Ambassadors, staff members and visitors
• Flexible and proactive
• A commitment to Equity, Diversity and Inclusivity (EDI), Collaboration
• Multi-tasking
• Curiosity
• Decisiveness
• Emotional intelligence,
• Flexibility
• Integrity
• Interpersonal sensitivity
• Problem solving,
• Self-motivation
• Teamwork
• Time Management
• Verbal communication
• Written communication

Benefits

• Full training in all areas of the role
• Ongoing support with the role requirements
• Opportunities to travel
• Opportunities to network with other members of staff and external contacts
• Brand new Ambassador Uniform

Pay Rate

Pay Rate: £12.71 plus £1.53 holiday pay (£14.24 per hour)

Department & Dates

Department: External Relations

Directly responsible to: Student Staff Manager

Preferred Start Date: 14th November 2026

Expected End Date: 30th September 2027

Interview Date: Interviews will be held on Thursday 5th November.

Working Pattern: Varied

Location: You will be based on campus, with optional opportunities to travel across the UK to support various student recruitment events.

Lancaster Link Schools

• Aquinas College
• Bacup and Rawtenstall Grammar School
• Bury Grammar School
• Cardinal Newman College
• Carmel College, St Helens
• Clitheroe Royal Grammar School
• Greenhead College
• Holy Cross College, Bury
• Kirkham Grammar School
• Lancaster Girls' Grammar School
• Lancaster Royal Grammar School
• Lancaster University School of Mathematics
• Nelson & Colne College
• Priestley College
• Rochdale Sixth Form College
• Runshaw College
• St John Rigby RC Sixth Form College
• Tauheedul Islam Boys' High School
• Tauheedul Islam Girls' High School
• The Blackpool Sixth Form College
• Winstanley College