Global Social Media & Digital Communications Manager

Ambition; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

Ambition, a London-based international law firm, seeks a Social Media & Digital Communications Manager to lead its global social media function within the Brand & Communications team. You will report to the Director of External Communications and shape a cohesive digital strategy across regions.

You will coordinate with digital communications colleagues across Asia, Australia, and the US to deliver compelling content and maintain consistent brand messaging globally.

Qualifications

• Experience in digital communications or social media with strategic and hands-on roles.
• Proven ability to develop, deliver, and report on social media strategies.
• Deep LinkedIn knowledge and ability to train others.
• Strong copywriting to produce clear digital content.
• Hands-on scheduling and reporting using Sprout Social, Hootsuite, Oktopost or Sprinklr.
• Solid editing and proofreading with brand voice adherence.
• Experience managing agencies across multi-channel campaigns.
• Strong communication and global stakeholder management.

Responsibilities

• Lead global social media strategy, including organic and paid content.
• Own EMEA content calendar end-to-end.
• Advise on social media best practices and create content for thought leadership and brand.
• Track and report channel performance to drive improvements.
• Manage external agencies for EMEA paid media strategies.
• Develop and manage employee advocacy across the EMEA team.
• Collaborate with global digital communications to ensure messaging consistency.

Skills

Social media strategy

Strategic counsel

LinkedIn expertise

Copywriting

Content planning

Agency management

Employee advocacy

Brand communications

Stakeholder management

Analytics reporting

Tools

Sprout Social

Hootsuite

Oktopost

Sprinklr

Job description

If you're a strategic social media professional ready to lead at a global level, this is a role worth paying attention to!

A large international law firm is looking for a Social Media & Digital Communications Manager to join their Brand & Communications team in London. This is a pivotal position at the helm of a growing global social media function, reporting directly to the Director of External Communications.

Working as part of a collaborative international team, you'll coordinate closely with digital communications colleagues across Asia, Australia, and the US to deliver compelling content and a cohesive digital communications strategy across the globe.

About the Role

If you're a strategic social media professional ready to lead at a global level, this is a role worth paying attention to! A large international law firm is looking for a Social Media & Digital Communications Manager to join their Brand & Communications team in London. This is a pivotal position at the helm of a growing global social media function, reporting directly to the Director of External Communications. Working as part of a collaborative international team, you'll coordinate closely with digital communications colleagues across Asia, Australia, and the US to deliver compelling content and a cohesive digital communications strategy across the globe.

What You'll Be Doing

• Lead the firm's global social media strategy, covering organic and paid content, leadership channels, practitioner training, and employee advocacy.
• Own the EMEA content calendar, taking end-to-end responsibility for planning, creating, scheduling, and publishing high-quality content aligned to strategic priorities.
• Advise on social media best practice and produce compelling owned and paid content as part of wider marketing and communications initiatives, including thought leadership, corporate news, and brand-building activity.
• Track and report on channel performance, analysing monthly trends and campaign impact to drive continuous improvement in digital communications.
• Manage external agency relationships, including briefing and developing content and paid media strategies for the EMEA region.
• Develop and manage an effective employee advocacy strategy to maximise brand awareness and engagement across the EMEA team.
• Partner with the wider global digital communications function to ensure messaging consistency, brand voice, and strategic alignment across all regions.

What We're Looking For

• Experience in digital communications or social media, with a track record of both strategic counsel and hands-on execution.
• Proven experience developing, delivering, and reporting on social media strategies and processes.
• Deep understanding of LinkedIn and experience training others on social media, with a genuine focus on building and maintaining an engaged audience.
• Strong copywriting skills, with the ability to produce clear, engaging digital content at pace.
• Hands-on experience with social media scheduling and reporting tools (e.g., Sprout Social, Hootsuite, Oktopost, Sprinklr).
• Solid sub-editing and proofreading skills, with confidence working to brand and tone-of-voice guidelines.
• Experience managing agency relationships and leading social media for multi-channel campaigns spanning email, PR, PPC, and display.
• Strong communication and stakeholder management skills, with demonstrated cultural awareness across global, cross-regional teams.