Global Sales, Export & Customer Support Coordinator

EA First; Huntingdonshire; On-site; GBP 30,000 - 35,000; Full time

Job summary

EA First in St Ives, Cambridgeshire, is seeking a Customer & Sales Support Coordinator to handle quotations, process customer orders, support service and customer cases, and coordinate shipping and export documentation. You will maintain customer pricing information, respond to enquiries and manage multiple priorities with organisation and a proactive approach.

Training will be provided; prior manufacturing/export experience is helpful but not required, and there are opportunities for career

Qualifications

• Experience in manufacturing, international export and customs requirements preferred but not essential.
• Comfortable using an ERP system and handling multiple priorities.
• Strong administrative and customer service skills are required.

Responsibilities

• Prepare quotations for customers.
• Process customer orders and support service and customer cases.
• Coordinate shipping and export documentation.
• Maintain customer pricing information.
• Respond to customer enquiries.

Skills

Administration

Customer service

Sales support

Shipping coordination

Export documentation

ERP systems

Quotations

Order processing

Multi-tasking

Organised

Tools

ERP system

Job description

EA First in St Ives, Cambridgeshire, is seeking a Customer & Sales Support Coordinator to handle quotations, process customer orders, support service and customer cases, and coordinate shipping and export documentation. You will maintain customer pricing information, respond to enquiries and manage multiple priorities with organisation and a proactive approach.

Training will be provided; prior manufacturing/export experience is helpful but not required, and there are opportunities for career