Global SaaS Project Manager: AI-Driven, Remote-Ready

Coinscapture; United Kingdom; Remote; GBP 90,000 - 120,000; Full time

Job summary

WorkWave is seeking an experienced Project Manager to join our Global Professional Services team. You will manage customer relationships, scope billable projects, and develop clear statements of work across enterprise software deployments.

The role requires leading complex, multi-time-zone projects, traveling up to 25% for key kick-offs and steering reviews, while protecting margins and delivering world-class onboarding.

Qualifications

• 5+ years of dedicated Project Management experience, ideally managing global IT (software) and SaaS deployments.
• Demonstrated experience using AI-powered tools, including project management software, generative AI tools, or predictive analytics to enhance resource scheduling, risk forecasting, and stakeholder communication.
• Proven experience working within structured project management frameworks (e.g., PRINCE2, PMP).
• Documented success in delivering complex projects strictly on budget and on time, meeting or exceeding project revenue targets.
• Demonstrated ability to manage competing priorities, tight international deadlines, and complex project minutiae without sacrificing quality.
• Exceptional written, verbal, facilitation, and negotiation skills, with a high cultural awareness for global communication.
• Demonstrable experience in commercial decision-making and managing project profitability.
• Excellent interpersonal skills with a natural ability to quickly build trust and rapport with diverse, cross-functional, and remote international teams.

Responsibilities

• AI-Driven Efficiency: Champion the adoption of internal AI and automation tools to streamline project tracking, synthesize meeting data across time zones, and accelerate the creation of project documentation and status reports.
• Strategic On-Site Presence: Travel domestically (up to 25%) to lead critical kick-off meetings, conduct high-stakes steering committee reviews, and foster deep, trust-based relationships with global enterprise clients and distributed teams.
• Global Stakeholder Management: Establish, maintain, and navigate complex relationships with international stakeholders, delivery teams, and cross-border customers.
• Scope & Detail Analysis: Define or deeply analyze project scopes, impacts, resource allocations, and localized outcomes, ensuring meticulous attention to detail before gaining customer alignment.
• Precision Project Planning: Develop granular project plans, mapping out dependencies and scheduling project activities across multiple time zones.
• Time Management & Execution: Rigorously track the progress of all concurrent workstreams, keeping a sharp eye on deadlines to ensure commitments are met punctually.
• Transparent Communication: Deliver precise and thoroughly documented project progress updates to delivery teams, sponsors, board members, and clients.
• Risk Mitigation: Proactively identify, track, and resolve emerging risks and localized issues promptly and professionally, escalating where necessary.
• Standards & Documentation: Utilize appropriate project management systems, tools, and methodologies while maintaining flawless, audit-ready project documentation.
• Financial & Project Closure: Methodically close projects to enable revenue recognition, ensuring all final details are accounted for and global lessons learned are thoroughly reviewed.

Skills

5+ years PM experience

AI tools experience

PRINCE2 / PMP

On-time on-budget delivery

Time management

Communication skills

Commercial acumen

Interpersonal skills

Job description

WorkWave is seeking an experienced Project Manager to join our Global Professional Services team. You will manage customer relationships, scope billable projects, and develop clear statements of work across enterprise software deployments.

The role requires leading complex, multi-time-zone projects, traveling up to 25% for key kick-offs and steering reviews, while protecting margins and delivering world-class onboarding.