Global REO Documentation Lead

CBRE; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

CBRE Global Workplace Solutions in London is seeking a Technical Writer to support ongoing management and upkeep of Property Services documentation (Policies & Procedures) aligned with Real estate Operations across regions (EMEA / APAC / AMS).

You will drive clarity, standardise structure, and embed operational language while coordinating with regional teams to balance global rigor with local needs, ensuring version control and audit readiness.

Qualifications

• Two or more years of experience as an effective technical writer.
• Ability to evaluate and analyse complex information with a natural desire to help people understand it.
• Strong PC skills, MS Office.
• Self-motivated and resourceful.
• Good administrative skills - superb written communication with attention to detail.
• Well organised with prioritisation and planning skills.
• Service orientated attitude with innovative thinking.

Responsibilities

• Drive clarity, control, and consistency across REO through standardising, governing, and embedding documentation globally.
• Accountable for all REO documentation globally.
• Complete inventory and structured review of REO policies, procedures, and standards.
• Identify inconsistencies, duplication, obsolete content, and compliance gaps.
• Expose operational and audit risks embedded in existing documentation.
• Implement a consistent global REO structure, format, and approach; reduce regional variation.
• Rewrite documentation into clear, practical, operational language; define mandatory vs guidance.
• Engage regions to align requirements and balance global consistency with local considerations.
• Introduce version control, approvals, and defined ownership; ensure audit-ready documentation.
• Support implementation, provide practical guidance, and establish ongoing review cycles.

Skills

Technical writing

Documentation

Attention to detail

Communication

Organization

Project coordination

Education

Bachelor’s degree in communications or relevant technical field

Professional certification in Project or Program Management

Tools

MS Office

Job description

CBRE Global Workplace Solutions in London is seeking a Technical Writer to support ongoing management and upkeep of Property Services documentation (Policies & Procedures) aligned with Real estate Operations across regions (EMEA / APAC / AMS).

You will drive clarity, standardise structure, and embed operational language while coordinating with regional teams to balance global rigor with local needs, ensuring version control and audit readiness.