Global Regulatory Operations Executive Director

JPMorgan Chase & Co.; Christchurch; On-site; GBP 120,000 - 180,000; Full time

Job summary

JPMorgan Chase & Co. in the United Kingdom seeks a leader to own global regulatory reporting operations, shaping the end-to-end delivery and governance of the service.

You will drive operating model design, oversee staffing and performance, partner with Technology on automation, and ensure exam readiness with strong data controls and risk management across regions.

Qualifications

• Bachelor's degree or equivalent experience.
• Experience in operations leadership within financial services.
• Strong knowledge of payments products and core systems.
• Experience leading regulatory change in a controlled environment (controls, audit, compliance).

Responsibilities

• Lead a global organization responsible for regulatory reporting operational execution, including staffing, performance management, talent development, and succession planning.
• Own the global operating model, including governance forums, operating procedures, standards, and controls that enable consistent regional execution.
• Drive strategic change in partnership with Technology (automation, platform modernization, and process simplification).
• Manage regulatory-driven change, including interpretation support, implementation planning, and controlled execution across regions.
• Strengthen data and controls environment with clear ownership and sustainable fixes.
• Ensure exam and RFI readiness with horizon scanning and regulator responses.
• Partner with business on product and market initiatives affecting regulatory reporting obligations.

Skills

Regulatory reporting

Stakeholder management

Data governance

Program management

Regulatory change

Automation & modernization

Communication skills

Controls & risk

Education

Bachelor's degree or equivalent experience

Job description

This is a role that combines end-to-end ownership with hands-on execution: you will be accountable for the global operating model and the day-to-day delivery of a critical regulatory reporting service. It's a high-impact position at the intersection of regulatory rigor, operational excellence, and transformation-shaping how the service runs globally today and how it evolves for the future.,

• Lead a global organization responsible for regulatory reporting operational execution, including staffing, performance management, talent development, and succession planning.
• Own the global operating model, including governance forums, operating procedures, standards, and controls that enable consistent regional execution.
• Drive strategic change in partnership with Technology (automation, platform modernization, and process simplification), ensuring measurable reduction in manual effort and operational risk.
• Manage regulatory-driven change, including interpretation support, implementation planning, and controlled execution of complex changes across regions.
• Strengthen the data and controls environment, including identification and remediation of data quality issues and upstream dependencies, with clear ownership and sustainable fixes.
• Ensure exam and RFI readiness, coordinating horizon scanning, responses to regulators/supervisors, and delivery of evidence with a clear audit trail.
• Partner with the business on product and market initiatives where regulatory reporting obligations are impacted, ensuring operational readiness and adherence to global frameworks.
  Bachelor's degree (or equivalent experience).
• Experience in operations leadership and/or regulatory-related roles within financial services, including managing teams and complex delivery.
• Strong knowledge of payments products, flows, and core systems/applications that support payments processing and reporting.
• Demonstrated experience leading regulatory change and operating in a controlled environment (controls, audit, compliance partnership).
• Proven ability to lead through influence with senior stakeholders; strong written and verbal communication.
• Expertise in delivering tech driven strategic change at scale
• Program and execution management capability: prioritization, governance, dependency management, and delivery under tight deadlines.

Preferred qualifications, capabilities, and skills

• Experience engaging with regulators/supervisors and familiarity with supervisory frameworks relevant to payments and transaction banking.
• Background in payments operations, cash operations, transaction banking, or regulatory reporting operations.
  J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives., J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.