Global Recognition Programs Manager (12-Month FTC)

McDonald's Corporation; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

McDonald’s Corporation in London is seeking a Manager, Recognition to lead global recognition initiatives aligning with the NEXT strategy and to manage the NEXT Restaurant Team Award as the flagship program.

You will coordinate across Global People, Operations, Impact, Communications and market stakeholders, driving adoption, governance, and delivery across the System with a focus on stakeholder engagement and program excellence.

Qualifications

• 5+ years of experience in program management, employee recognition, employee experience, communications, or related disciplines.
• Demonstrated experience managing complex global initiatives involving multiple stakeholders and competing priorities.
• Strong project management skills with the ability to manage timelines, budgets, risks, and dependencies.
• Exceptional stakeholder management skills with experience influencing across functions and geographies.
• Strong communication, presentation, and relationship-building skills.
• Experience managing vendors, agencies, or external partners.
• Proficiency in Microsoft 365 including Teams, Excel, SharePoint, and PowerPoint.

Responsibilities

• Lead the planning, coordination, and execution of global recognition initiatives that support the NEXT strategy, ensuring programs are delivered consistently and effectively across the System.
• Manage the end-to-end delivery of the NEXT Restaurant Team Award as a flagship global recognition program, overseeing all program milestones, timelines, dependencies, budgets, governance activities, and stakeholder communications.
• Support the execution and operational management of enterprise recognition initiatives, including SHINE and other existing global award programs.
• Partner with Global People, Operations, Impact, Communications, market stakeholders, and external partners to drive alignment, readiness, and successful program delivery.
• Develop and maintain integrated project plans, implementation roadmaps, governance processes, and delivery schedules across multiple recognition initiatives.
• Monitor risks, dependencies, and issues, escalating and resolving challenges to ensure successful program outcomes.
• Support market adoption of global recognition programs through implementation resources, communications, training, and stakeholder engagement.
• Contribute to efforts to align and streamline recognition programs across the System, supporting greater adoption of global recognition solutions.
• Provide regular status reporting, updates, insights, and recommendations to leadership and governance groups.

Skills

Program management

Employee recognition

Stakeholder management

Budget management

Communication

Vendor management

Microsoft 365

Tools

Microsoft 365

Job description

McDonald’s Corporation in London is seeking a Manager, Recognition to lead global recognition initiatives aligning with the NEXT strategy and to manage the NEXT Restaurant Team Award as the flagship program.

You will coordinate across Global People, Operations, Impact, Communications and market stakeholders, driving adoption, governance, and delivery across the System with a focus on stakeholder engagement and program excellence.