Global Programme Manager: Strategy to Delivery Leader

Jll; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Jones Lang LaSalle (JLL) is seeking a Program Manager to support the PMO Leader in planning, governance, and delivery of large-scale programs across a global client account. You will translate strategic direction into executable program plans and ensure disciplined delivery through established methodologies.

Day-to-day activities include governance, planning and execution, performance measurement, risk and change management, and stakeholder engagement across regional teams.

Qualifications

• Bachelor's degree, or equivalent combination of education and experience.
• 3+ years of program management or project delivery experience.
• Proven ability to manage multiple workstreams, stakeholders, and dependencies in a matrixed environment; able to influence without authority and drive programs to completion independently
• Excellent verbal and written communication skills with keen attention to detail
• Adaptable and flexible in response to changing priorities and deadlines
• Track record of building trusted partnerships and delivering results across diverse stakeholders
• Experience with program management tools (i.e. Asana)

Responsibilities

• Implement standardized methodologies, tools, and governance frameworks
• Ensure compliance with organizational program management standards and contribute to continuous improvement
• Maintain program documentation and knowledge management systems
• Support delivery of key account initiatives as determined and agreed with the Account Leadership Team and client partner
• Coordinate cross-functional program teams, including dedicated SMEs and BI specialists, and manage resource allocation across concurrent initiatives
• Report and maintain program-level metrics, dashboards, and reporting to track progress, outcomes, and risks
• Apply lessons learned and performance insights to improve current and future initiatives
• Collaborate with senior leaders, business unit heads, and regional teams to understand priorities and constraints
• Facilitate steering meetings, working sessions, and stakeholder reviews as needed
• Proactively identify, assess, and mitigate risks, issues, dependencies, and interdependencies across program workstreams and resolve conflicts that could impact delivery
• Develop contingency plans and escalation procedures with leadership
• Support change activities to promote adoption and minimize disruption
• Lead program reviews, status reporting, and decision-making forums, accommodating regional requirements
• Maintain clear, consistent communication across programs and the PMO organization
• Prepare presentations and materials outlining program status, business impacts, and recommendations
• Ensure timely completion of required PMO and corporate reporting, including quarterly status updates

Skills

Stakeholder management

PMO

Program planning

Asana

Communication

Education

Bachelor's degree or equivalent

Tools

Asana

Job description

Jones Lang LaSalle (JLL) is seeking a Program Manager to support the PMO Leader in planning, governance, and delivery of large-scale programs across a global client account. You will translate strategic direction into executable program plans and ensure disciplined delivery through established methodologies.

Day-to-day activities include governance, planning and execution, performance measurement, risk and change management, and stakeholder engagement across regional teams.