Project Manager

Jones Lang LaSalle Incorporated; Norwich; On-site; GBP 55,000 - 75,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Norfolk, UK, is seeking an experienced Project Manager to lead complex property management initiatives. You will plan, track and deliver projects, manage stakeholders, and support the Change Programme within REMS, driving Transformation projects.

Strong communication, risk management and client management skills are essential; PRINCE2 certification is preferred. On-site role in Norfolk focused on governance, scheduling, dependencies and post-implementation

Qualifications

• Minimum of 3 years direct project management experience.
• PRINCE2 certification required.
• Project management skills including planning, risk management and benefits tracking.
• Experience in using project and programme management tools.
• Reacts to project adjustments promptly; strong written and oral communication.
• Experience in managing clients and key customers.
• Ability to work under pressure.
• Experience in the property sector is advantageous.

Responsibilities

• Define project scope, goals and deliverables with the Sponsor during initiation.
• Plan and schedule project timelines and milestones using appropriate tools.
• Track progress and escalate issues as needed.
• Identify and manage project risks and dependencies.
• Engage with Change Manager to support change adoption and process improvements.
• Communicate expectations to team and stakeholders clearly and timely.
• Liaise with stakeholders and Steering Group throughout the project lifecycle.
• Conduct post-implementation reviews and document lessons learned.

Skills

Project management

Planning

Risk management

Client management

Stakeholder communication

Education

PRINCE2 Certification

Bachelor's degree (related field)

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Description

Key responsibilities Builds rapport and strong relationships, with a clear focus on meeting customer expectations and needs. Acts as a key contact for Property Management with Clients to deliver project scope and against contractual requirements. Supports the wider leadership team to design and shape the Property Management agenda. Including identification of people resource requirements, training and skills development. Ensure strong linkages with the wider Change Programme, supporting the delivery of the Global Strategy. Role model and drive engagement strategies across the REMS business, coach and mentor individuals and teams to maximise team performance. Champion Transformation Projects and increase project management capability across Property Management. Required to work across the business and with 3rd parties (clients, occupiers, and suppliers) Support any wider governance reporting as required. Deputise for the Senior Project Manager as required. Define project scope, goals and deliverables with the Project Sponsor as part of the project initiation process. Plan and schedule project timelines and milestones using appropriate tools. Track and report on progress against plan of projects, escalating issues for resolution where applicable. Identification and management of project risks and issues. Engage with the Change Manager, supporting change management, adoption and process improvement. Perform stakeholder analysis and create a stakeholder engagement plan. Work with the Project Sponsor and Steering Group to address the impact of any change to teams within the organisation. Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion. Liaise with project stakeholders on an ongoing basis. Estimate the resources and participants needed to achieve project goals. Identify and manage project dependencies and critical path. Conduct project post implementation reviews of projects and document lessons learned and areas for improvement in future projects.

Career Mapping Requirements

Functional Knowledge / Business Expertise: Requires conceptual and practical expertise in own discipline and basic knowledge of related disciplines Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market Leadership: Acts as a resource for colleagues with less experience. Leads projects with notable risk and complexity, develops the strategy for project execution OR Leads highly visible multi-disciplinary project teams or initiatives, provides thought leadership Problem Solving: Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information Impact: Impacts the business results of a sub-function by supporting and funding of projects, products, services, and/or technologies and developing policies and plans Guided by function and/or sub-function business plans Impacts the direction and resource allocation for program, project or services, works within general unit policies and industry guidelines Interpersonal Skills: Explains difficult or sensitive information; works to build consensus Influences others internally and externally including senior leaders Leadership Capabilities & Competencies: Drive Change Thrives on Change Learning Agility Intellectually Curious Appetite for Risks Digital Drive Help Others Builds Relationships Actively Collaborates Helps Others Succeed Think Big Thinks Strategically Simplifies the Complex Solves Complex Problems Sees the Big Picture Inspire Inspires Others Creates Vision and Strategy Energizes Others Get it Done Acts decisively Drives Results Passion to Win Takes Ownership Accountable Resilient Business First Focuses on Customers and Clients Business / Financial Acumen JLL First Other:

Key capabilities required

• A minimum of 3 years direct work experience in a project management capacity.
• Project Management certification such as PRINCE2 is required
• Project management skills including planning, risk management and benefits tracking.
• Experience in using project and programme management tools and techniques.
• Reacts to project adjustments and alterations promptly and efficiently.
• Strong written and oral communication skills.
• Previous experience managing clients and key customers.
• Ability to work under pressure.
• Adept at understanding business requirements quickly and easily.
• Experience in the property sector an advantage, but not essential.

Key Stakeholders

Transformation Delivery Director & Head of Transformation Property Management Senior Directors and direct reports Head of Quality Assurance & Risk Change Management Clients Operational and Financial teams

Location

On-site –Norfolk, GBR

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and secure. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.