Global Program Manager Apple

DLL; Watford; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Global Program Manager to drive local and regional programs aligned with business goals. This role requires a strategic thinker who can navigate cultural nuances and build strong relationships with partners. You will lead program execution, support multi-country implementations, and ensure alignment with broader business objectives. Join a company that values diversity, offers flexible working arrangements, and promotes a holistic approach to wellbeing. If you are self-motivated and passionate about delivering excellent performance, this opportunity is perfect for you.

Benefits

Two volunteering days per year

Health and Wellness programs

Flexible hours

Career development opportunities

Qualifications

• Experience in vendor finance models and credit/risk assessment.
• Legal negotiation skills and respect for cultural diversity.

Responsibilities

• Formulate partner program plans and lead program execution across regions.
• Support multi-country program implementation and manage expansion efforts.
• Monitor program KPIs and review performance regularly.

Skills

Cultural Awareness

Strategic Planning

Problem Solving

Relationship Building

Negotiation Skills

Analytical Skills

Job description

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Global Program Manager Apple

The International Program Manager - LifeTech ("IPM") will be responsible for developing the strategy for local and regional programs in line with the BU business plan. They will formulate business objectives related to new business volume, program profitability, and lease penetration rate.

You are:

• Able to bridge cultural boundaries and break down barriers
• Able to set strategy and adapt based on business conditions
• An excellent problem solver with strong business acumen
• Capable of creating connections with various offers DLL can bring to partners, including products and overlays

Find out more here about how you can unleash your full potential at DLL.

All members enjoy:

• Two volunteering days per year for local charities
• Health and Wellness programs, including healthy food, free health checks, and vitality activities
• Flexible hours with the possibility to work from home
• Career development opportunities through online learning and member programs
• Overview of regional benefits available via a provided link

Day to Day Responsibilities:

• Formulate partner program plans in collaboration with GBU Management and Retail/Enablement Directors, aligning resources with sales management
• Lead program execution across regions and develop value-added products/services to enhance vendor relationships
• Support multi-country program implementation and manage expansion efforts
• Act as the primary contact for partners, ensuring alignment with GBU strategies, and organize regular business reviews
• Develop and implement program strategies aligned with broader business goals and collaborate with marketing, finance, legal, sales, and risk functions
• Set and communicate sales targets per country, supporting sales activities
• Monitor program KPIs and review performance regularly, collaborating with CFO and Program Management leaders
• Implement partner/vendor program plans, providing support and training within signed agreements
• Identify where DLL adds value, address pain points, and improve value propositions
• Build and maintain relationships with internal and external stakeholders, representing GBU and DLL externally
• Analyze and report on program objectives and market developments to leadership

Measures:

• Execution of business strategies and achievement of KPIs
• Program profitability, growth, penetration, and customer satisfaction

Essential Skills & Qualities:

• Resilient, persistent, and passionate about delivering excellent performance
• Skilled in navigating local and regional nuances
• Self-motivated, proactive, with strong analytical skills
• Excellent relationship-building, communication, negotiation, and influencing skills
• Empathetic, capable of building diverse relationships
• Positive attitude, opportunity-seeking mindset, and ability to work independently or in virtual teams

Additional Requirements:

• Experience in vendor finance models and credit/risk assessment
• Legal negotiation skills
• Respect for cultural diversity and ability to foster purpose within diverse teams
• Willingness to travel for customer meetings and team alignment

Wellbeing & Culture:

DLL promotes a holistic approach to wellbeing, focusing on connection, health, finance, and lifestyle, emphasizing the importance of balance and community.

Onboarding & Application:

Application deadline: May 5, 2025 (may close earlier due to high volume). Apply online; contact Macie Blazek at DLL for inquiries. Successful applicants will undergo background checks. DLL is committed to diversity and inclusive hiring practices.