Global Operations Solutions Lead, Digital Retail

Sony Playstation; Greater London; On-site; GBP 87,000 - 131,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Wellness program

Employee discounts

Job summary

Sony Interactive Entertainment in London seeks an Operations Solutions Manager to drive global solutions for digital at retail, enabling commercial growth. You will lead cross‑functional teams, own global roadmaps, and collaborate with product management, program management, partners and publishers to drive outcomes.

The role requires strong data analysis, project management and global operations experience, with the ability to work across time zones and travel as needed.

Qualifications

• 5+ years in the digital industry within product, project management, business operations, sales operations, and/or commerce.
• Strong data-centric, analytics-driven mindset with planning skills.
• Excellent collaboration and communication abilities across time zones.
• Experience working in global capacity.

Responsibilities

• Lead and develop global solutions while maintaining regional focus to enable Store and Services sales.
• Own roadmaps for global business drivers; prioritize based on strategy and tactics.
• Coordinate with internal and external partners; define requirements and manage SLAs.
• Guide post-mortems and drive continuous improvement of product delivery.
• Represent Digital Programs in global workshops and align with stakeholders.

Skills

Project management

Operations management

Data analysis

Global operations

Agile methodologies

Cross-functional collaboration

Communication skills

Microsoft Office

G Suite

Confluence

Slack

Microsoft Teams

Tools

Confluence

Slack

Microsoft Teams

Microsoft Office

G Suite

Job description

Sony Interactive Entertainment in London seeks an Operations Solutions Manager to drive global solutions for digital at retail, enabling commercial growth. You will lead cross‑functional teams, own global roadmaps, and collaborate with product management, program management, partners and publishers to drive outcomes.

The role requires strong data analysis, project management and global operations experience, with the ability to work across time zones and travel as needed.