Global Operations & Orders Coordinator

Zero Surplus; Waterford; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

20 days' annual leave increasing to 25

Five personal days

Wellness day

Birthday off

Group life assurance

Pension scheme

Subsidised on-site meals

Paid sick days

Office socials

Job summary

Zero Surplus in Watford, Hertfordshire, is recruiting an Operations Co-Ordinator to support the full lifecycle of customer order fulfilment, from enquiry to delivery coordination and issue resolution. You will work with internal teams and external partners to ensure a seamless service and timely deliveries.

The role is full-time, office-based in Watford, Monday to Friday, 8:30am–5:00pm. Salary is £26,000–£29,000 per annum, with a generous monthly bonus after probation, plus benefits including 20

Qualifications

• Experience in customer service, order processing or operations administration.
• Knowledge of logistics or CRM systems is advantageous.

Responsibilities

• Monitor customer orders and provide accurate updates.
• Coordinate domestic and international logistics and liaise with third-party logistics providers.
• Prepare invoices and supporting documentation.
• Investigate and resolve discrepancies raised by customers or internal teams.

Skills

Customer service

Order processing

Logistics coordination

Account coordination

Tools

CRM systems

Job description

Zero Surplus in Watford, Hertfordshire, is recruiting an Operations Co-Ordinator to support the full lifecycle of customer order fulfilment, from enquiry to delivery coordination and issue resolution. You will work with internal teams and external partners to ensure a seamless service and timely deliveries.

The role is full-time, office-based in Watford, Monday to Friday, 8:30am–5:00pm. Salary is £26,000–£29,000 per annum, with a generous monthly bonus after probation, plus benefits including 20