Global Onsite Event Tech Product Manager

EY UK; Greater London; On-site; GBP 65,000 - 95,000; Full time

Job summary

EY UK is seeking an Onsite Event Technology Product Manager to own the end-to-end onsite experience across a global events ecosystem. You will manage check-in, identity validation, session/workflow, lead capture, and integrations with registration/CRM tools.

You will balance global standards with regional delivery, drive governance, and partner with event organizers, service lines, and delivery teams to deliver measurable business outcomes.

Qualifications

• Experience in product management/ownership in technology-enabled services.
• Ideal to have hands-on experience with Cvent products (OnArrival, JiffleNow, iCapture) or event operations.

Responsibilities

• Own the onsite event technology portfolio end-to-end—define vision, strategy, and roadmap for check-in, badging, appointments, lead capture, and integrations.
• Drive global governance and standard configuration to enable consistent delivery across regions while respecting local needs.
• Lead stakeholder discovery with event organizers and delivery teams to translate needs into requirements and balance demand with capacity.
• Manage vendor relationships, uptime, SLAs, licensing, and continuous improvement across the onsite toolset.
• Enable adoption through training and change management with onboarding and self-service guidance.
• Improve data quality and reporting for onsite operations and coordinate integrations with registration and CRM workflows.

Skills

Product management

Stakeholder discovery

Governance

Data & reporting

Vendor management

Tools

Cvent

Job description

EY UK is seeking an Onsite Event Technology Product Manager to own the end-to-end onsite experience across a global events ecosystem. You will manage check-in, identity validation, session/workflow, lead capture, and integrations with registration/CRM tools.

You will balance global standards with regional delivery, drive governance, and partner with event organizers, service lines, and delivery teams to deliver measurable business outcomes.