Global Onsite Event Tech Product Manager

EY; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

EY is seeking an Onsite Event Technology Product Manager in London to own the end-to-end onsite experience across a growing global events ecosystem, including check-in, badging, appointments, lead capture, and integrations. You will balance global standards with regional delivery realities while driving governance, roadmap delivery, and stakeholder enablement.

You will collaborate with event organizers, service lines, and delivery teams to translate needs into product requirements, manage vendor

Qualifications

• Experience in product management or ownership within technology-enabled services.
• Familiarity with event technology platforms and governance.

Responsibilities

• Own the onsite event technology portfolio end-to-end — define vision, strategy, and roadmap for tools supporting check-in, badging, appointments, lead capture, and accommodation integrations.
• Drive global governance and standard configuration — establish scalable setup patterns, operating standards, and release readiness to enable consistent delivery across regions while accommodating local requirements.
• Lead stakeholder discovery and prioritization — partner with event organizers, service lines, and delivery teams to capture needs, translate them into product requirements, and balance demand against capacity and impact.
• Manage vendor relationships and platform performance — oversee partner engagement (including support/escalations), uptime, SLAs, licensing, and continuous improvement across the onsite toolset.
• Enable adoption through training and change management — build onboarding, communications, and self‑service guidance to improve user confidence and reduce reliance on reactive support.
• Strengthen data, reporting, and integrations — improve data quality and reporting for onsite operations and outcomes, and coordinate integrations across registration, appointments, lead capture, and downstream analytics/CRM workflows.

Skills

Product management

Product ownership

Stakeholder collaboration

Tools

Cvent

Job description

EY is seeking an Onsite Event Technology Product Manager in London to own the end-to-end onsite experience across a growing global events ecosystem, including check-in, badging, appointments, lead capture, and integrations. You will balance global standards with regional delivery realities while driving governance, roadmap delivery, and stakeholder enablement.

You will collaborate with event organizers, service lines, and delivery teams to translate needs into product requirements, manage vendor