Global On-Wing Services Delivery Leader

Rolls-Royce

East Midlands

On-site

GBP 90,000 - 130,000

Full time

6 days ago

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Benefits offered by this job

Generous Annual Leave

Retirement Savings Plan

Group Life Assurance

Group Income Protection

Employee Shares matched program

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Job summary

Rolls-Royce is seeking a Service Delivery Manager for On-Wing Services, overseeing end-to-end engine maintenance across a global network. You will lead service performance, customer relationships, and commercial outcomes in a high-visibility role that blends technical operations with supplier management.

You will manage safety, quality and continuous improvement in a 24/7 environment, coaching teams of planners and technicians while collaborating with major customers such as British Airways and

Qualifications

Experience in an operational or service delivery role within aerospace or aviation MRO.
Proven ability to lead multidisciplinary teams and manage complex customer relationships.
Familiarity with Part 145 regulatory frameworks and global MRO supplier networks.

Responsibilities

Own end-to-end delivery of engine maintenance events across a global supplier network.
Lead service performance, customer relationships and commercial outcomes.
Drive safety, quality, and continuous improvement across 24/7 operations.
Coach and develop the team of planners and operational staff.

Skills

Aerospace operations

Service delivery management

Multi-supplier coordination

Customer relationship management

Regulatory compliance (Part 145)

Job description

You will manage safety, quality and continuous improvement in a 24/7 environment, coaching teams of planners and technicians while collaborating with major customers such as British Airways and

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