Global Observability Engineer & SRE

Universal Music Group; Greater London; On-site; GBP 85,000 - 110,000; Full time

Job summary

Universal Music Group is seeking a talented Observability Engineer to join our global Technology team. You will build and maintain comprehensive observability solutions to ensure reliability, performance, and scalability of critical IT systems across the globe.

You will work at the intersection of technology and music, partnering with development, SRE, and infrastructure teams to embed observability throughout the lifecycle and drive rapid incident resolution and continuous improvement.

Qualifications

• 3+ years of hands-on experience in Observability/SRE/DevOps with a focus on observability.
• Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
• Experience implementing monitoring, logging, tracing, and alerting in cloud-native, on-prem, and hybrid environments.
• Knowledge of security monitoring integration within observability processes.

Responsibilities

• Design, implement, and continuously improve the observability stack across hybrid environments.
• Evaluate and deploy leading observability tools and automate pipelines and alerts.
• Define and advocate observability standards across engineering and operations teams.
• Develop robust monitoring with dashboards and real-time health indicators.
• Assist with incident resolution using telemetry data and post-incident reviews.
• Collaborate with development, SRE, and infrastructure teams to embed observability across the tech lifecycle.
• Analyze telemetry to identify performance bottlenecks and optimize configurations.

Skills

Problem solving

Communication

Domain knowledge

Security awareness

Travel may be required

Education

Bachelor's degree in Computer Science, Engineering, or related field

Tools

Dynatrace

AWS CloudWatch

Prometheus

Grafana

ELK Stack

Splunk

OpenTelemetry

Job description

Universal Music Group is seeking a talented Observability Engineer to join our global Technology team. You will build and maintain comprehensive observability solutions to ensure reliability, performance, and scalability of critical IT systems across the globe.

You will work at the intersection of technology and music, partnering with development, SRE, and infrastructure teams to embed observability throughout the lifecycle and drive rapid incident resolution and continuous improvement.