Global Observability Engineer - Reliability & Insights

Universal Music Group; Greater London; Hybrid; GBP 70,000 - 95,000; Full time

Job summary

Universal Music Group in London’s Kings Cross area is seeking an Observability Engineer to design, build, and maintain world-class observability across hybrid cloud environments. You’ll create dashboards, alerts, and automation to improve reliability and performance of critical IT systems, while leading best practices across engineering and operations teams.

You will collaborate with development, SRE, and infrastructure to embed observability throughout the technology lifecycle, supporting

Qualifications

• 3+ years in Observability, SRE, or DevOps role.
• Experience with monitoring, logging, and tracing systems.
• Proficiency with Dynatrace, CloudWatch, Prometheus, Grafana, ELK, Splunk.
• Cloud exposure: AWS/Azure/GCP.
• Scripting in Python/Go/Shell/JS for automation.
• Knowledge of Docker/Kubernetes and CI/CD with Ansible/Terraform.
• Strong problem-solving and communication.

Responsibilities

• Design and implement observability stack across hybrid environments.
• Build dashboards and alerts for real-time system health.
• Drive incident resolution with telemetry data and post-incident reviews.
• Collaborate with global teams to embed observability knowledge.
• Ensure security and log management; integrate with SIEM systems.

Skills

Observability expertise

SRE mindset

Automation scripting

Distributed systems understanding

Education

Bachelor's degree in CS/Engineering

Tools

Dynatrace

AWS CloudWatch

Prometheus

Grafana

ELK Stack

Splunk

LogicMonitor

Docker

Kubernetes

Terraform

Ansible

Job description

Universal Music Group in London’s Kings Cross area is seeking an Observability Engineer to design, build, and maintain world-class observability across hybrid cloud environments. You’ll create dashboards, alerts, and automation to improve reliability and performance of critical IT systems, while leading best practices across engineering and operations teams.

You will collaborate with development, SRE, and infrastructure to embed observability throughout the technology lifecycle, supporting