Global Observability Engineer | SRE & Automation

Universal Music Group UK; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Universal Music Group UK is seeking a talented Observability Engineer to join our global Technology team. You will build and maintain observability solutions across cloud-native, on-premise, and hybrid environments, turning telemetry into actionable insights.

You will partner with engineering, SRE, and security to keep systems reliable and scalable. You will work with tools like Dynatrace, Prometheus, Grafana, ELK, and OpenTelemetry, shaping best practices and automated pipelines across our

Qualifications

• Experience in Observability, SRE or DevOps roles with emphasis on observability.
• Strong monitoring, logging, and tracing knowledge.
• Proficiency with Dynatrace, CloudWatch, Prometheus, Grafana, ELK, Splunk.
• Cloud platforms (AWS, Azure, GCP) and Docker/Kubernetes experience.
• Scripting for automation (Python, Go, Shell, JavaScript).
• Understanding of distributed systems and CI/CD pipelines.
• Security awareness and collaboration with security teams.
• Bachelor level degree or equivalent practical experience.

Responsibilities

• Design, implement, and continuously improve observability across hybrid environments.
• Evaluate and adopt leading observability tools and automation.
• Define standards and best practices for instrumentation and visibility.
• Develop robust monitoring, dashboards, and automated alerts.
• Support incident resolution with telemetry analysis and post-incident reviews.
• Collaborate with global teams to embed observability across the tech lifecycle.
• Analyze telemetry for performance optimization and cost efficiency.
• Support security and compliance integration with log management.
• Document processes and evangelize observability best practices.

Skills

Observability

SRE

DevOps

Python

Go

Docker

Kubernetes

CI/CD

Automation

Education

Bachelor's degree in Computer Science or related

Tools

Dynatrace

AWS CloudWatch

Prometheus

Grafana

ELK Stack

Splunk

OpenTelemetry

Terraform

Ansible

Job description

Universal Music Group UK is seeking a talented Observability Engineer to join our global Technology team. You will build and maintain observability solutions across cloud-native, on-premise, and hybrid environments, turning telemetry into actionable insights.

You will partner with engineering, SRE, and security to keep systems reliable and scalable. You will work with tools like Dynatrace, Prometheus, Grafana, ELK, and OpenTelemetry, shaping best practices and automated pipelines across our